Shirehampton Group Practice, Bristol: patient reviews and CQC rating
Shirehampton Group Practice is a GP practice in Bristol with 11,169 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 7.4 full-time-equivalent qualified GPs, or 1,509 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Shirehampton Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 25th of the 65 practices in Bristol with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (78%). 125 patients answered the survey (response rate 24%).
| Survey question | Shirehampton Group Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 83% | 78% | 77% |
| Easy to contact by phone | 61% | 55% | 57% |
| Easy to contact via the website | 70% | 60% | 58% |
| Easy to contact via the NHS App | 62% | 54% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 58% | 67% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 93% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 235 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Shirehampton Group Practice is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,169 patients were registered at Shirehampton Group Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 7.4 full-time-equivalent qualified GPs, there are 1,509 patients per GP, fewer than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 4.7 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.8 | 7.9 |
| August 2024 | 7.3 | 7.3 |
| August 2025 | 7.4 | 8.9 |
| August 2026 | 7.4 | 9.5 |
From June 2026 to August 2026 the practice recorded 7,244 appointments a month, or 649 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 55% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Shirehampton Group Practice | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 649 | 459 | 510 |
| Face to face | 39% | 65% | 63% |
| Same day as booked | 55% | 38% | 45% |
| More than 28 days after booking | 6% | 5% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), COPD (3.6% against 1.9%) and peripheral arterial disease (1.0% against 0.6%). The practice's patients live in areas with an average deprivation score of 30.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.4% | 14.3% |
| High blood pressure | All ages | 16.3% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.6% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.2% | 74.9% |
Shirehampton Group Practice, Shirehampton Health Centre, Pembroke Road, Shirehampton, Bristol, BS11 9SB. Phone: 0117 916 2226. Website: www.shirehamptongrouppractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heywood Family Practice | 1.3 km | 85% |
| Westbury-on-Trym Primary Care Centre | 4.1 km | 86% |
| Greenway Community Practice | 4.7 km | 94% |
| Fallodon Way Medical Centre | 4.7 km | 93% |
| Bradgate Surgery | 4.7 km | 73% |
- Bradgate Surgery (73% overall experience good)
How do patients rate Shirehampton Group Practice?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Shirehampton Group Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Shirehampton Group Practice?
11,169 patients were registered in September 2026, down 1.5% on a year earlier.
What is Shirehampton Group Practice's CQC rating?
Good overall, published in March 2016.
How many GPs does Shirehampton Group Practice have?
7.4 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,509 patients per GP against 2,171 across England.
Are appointments at Shirehampton Group Practice face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Shirehampton Group Practice's phone number?
0117 916 2226.