Fallodon Way Medical Centre, Bristol: patient reviews and CQC rating
Fallodon Way Medical Centre is a GP practice in Bristol with 11,090 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 5.0 full-time-equivalent qualified GPs, or 2,198 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fallodon Way Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 93%, above the England figure of 77%. Its result closest to England is the share who found the reception and administrative team helpful: 85%, against 85% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 4th of the 65 practices in Bristol with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (83%). 106 patients answered the survey (response rate 36%).
| Survey question | Fallodon Way Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 69% | 55% | 57% |
| Easy to contact via the website | 67% | 60% | 58% |
| Easy to contact via the NHS App | 67% | 54% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 85% | 73% | 73% |
| Wait for appointment about right | 80% | 67% | 69% |
| Listened to well | 96% | 89% | 87% |
| Treated with care and concern | 97% | 88% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 97% | 90% | 90% |
In the Friends and Family Test for July 2026, 95% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fallodon Way Medical Centre is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,090 patients were registered at Fallodon Way Medical Centre in September 2026, down 3.4% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 2,198 patients per GP, close to the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 3.6 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 7.0 |
| August 2024 | 5.1 | 6.2 |
| August 2025 | 5.9 | 5.9 |
| August 2026 | 5.0 | 7.8 |
From June 2026 to August 2026 the practice recorded 4,869 appointments a month, or 439 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 28% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Fallodon Way Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 439 | 459 | 510 |
| Face to face | 59% | 65% | 63% |
| Same day as booked | 28% | 38% | 45% |
| More than 28 days after booking | 2% | 5% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.8% against 2.2%) and cancer (4.8% against 3.8%). It has a lower share for peripheral arterial disease (0.2% against 0.6%), COPD (0.8% against 1.9%) and diabetes (3.8% against 7.9%). The practice's patients live in areas with an average deprivation score of 5.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 4.8% | 3.8% |
| Diabetes | 17+ yrs | 3.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Dementia | All ages | 0.9% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 84.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.6% | 74.9% |
Fallodon Way Medical Centre, 13 Fallodon Way, Henleaze, Bristol, BS9 4HT. Phone: 0117 962 0652. Website: www.fwmc.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Westbury-on-Trym Primary Care Centre | 1.2 km | 86% |
| Gloucester Road Medical Centre | 1.5 km | 85% |
| Greenway Community Practice | 1.8 km | 94% |
| Whiteladies Medical Group | 2.0 km | 84% |
| Pembroke Road Surgery | 2.2 km | 86% |
- Westbury-on-Trym Primary Care Centre (86% overall experience good)
How do patients rate Fallodon Way Medical Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Fallodon Way Medical Centre as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at Fallodon Way Medical Centre?
11,090 patients were registered in September 2026, down 3.4% on a year earlier.
What is Fallodon Way Medical Centre's CQC rating?
Good overall, published in August 2018.
How many GPs does Fallodon Way Medical Centre have?
5.0 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,198 patients per GP against 2,171 across England.
Are appointments at Fallodon Way Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fallodon Way Medical Centre's phone number?
0117 962 0652.