Broadmead Medical Centre, Bristol: patient reviews and CQC rating
Broadmead Medical Centre is a GP practice in Bristol with 11,651 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Bristol, North Somerset and South Gloucestershire: 78%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 4.6 full-time-equivalent qualified GPs, or 2,556 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Broadmead Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 88%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 46th of the 65 practices in Bristol with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (78%). 80 patients answered the survey (response rate 7%).
| Survey question | Broadmead Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 77% | 55% | 57% |
| Easy to contact via the website | 75% | 60% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 69% | 67% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 85% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 88% | 90% | 90% |
CQC's overall rating for Broadmead Medical Centre is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (June 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,651 patients were registered at Broadmead Medical Centre in September 2026, down 3.3% on a year earlier (England: down 1.1%).
2% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,556 patients per GP, more than the England figure of 2,171 and Bristol, North Somerset and South Gloucestershire's 1,925. The practice also has 2.1 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.4 | 4.4 |
| August 2024 | 5.6 | 5.6 |
| August 2025 | 5.1 | 5.1 |
| August 2026 | 4.6 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,781 appointments a month, or 239 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 24% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Broadmead Medical Centre | Bristol, North Somerset and South Gloucestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 239 | 459 | 510 |
| Face to face | 64% | 65% | 63% |
| Same day as booked | 24% | 38% | 45% |
| More than 28 days after booking | 5% | 5% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.0% against 0.6%), dementia (0.0% against 0.8%) and chronic kidney disease (0.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 22.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 74.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.1% | 14.3% |
| Asthma | 6+ yrs | 2.6% | 6.6% |
| High blood pressure | All ages | 2.6% | 15.2% |
| Diabetes | 17+ yrs | 1.8% | 7.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Cancer | All ages | 0.7% | 3.8% |
| COPD | All ages | 0.5% | 1.9% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Coronary heart disease | All ages | 0.4% | 3.0% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Chronic kidney disease | 18+ yrs | 0.3% | 4.6% |
| Stroke and TIA | All ages | 0.3% | 1.9% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Heart failure | All ages | 0.1% | 1.1% |
| Learning disability | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.1% | 0.8% |
| Dementia | All ages | 0.0% | 0.8% |
| Palliative care | All ages | 0.0% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 57.1% | 74.9% |
Broadmead Medical Centre, 59 Broadmead, Bristol, BS1 3EA. Phone: 0117 954 9828.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Homeless Health Service | 0.6 km | -9700% |
| Montpelier Health Centre | 1.0 km | 58% |
| The Family Practice | 1.1 km | 72% |
| University of Bristol | 1.2 km | 83% |
| Lawrence Hill Health Centre | 1.2 km | 69% |
- Charlotte Keel Medical Practice (67% overall experience good)
How do patients rate Broadmead Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Broadmead Medical Centre as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Broadmead Medical Centre?
11,651 patients were registered in September 2026, down 3.3% on a year earlier.
What is Broadmead Medical Centre's CQC rating?
Good overall, published in October 2019.
How many GPs does Broadmead Medical Centre have?
4.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,556 patients per GP against 2,171 across England.
Are appointments at Broadmead Medical Centre face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Broadmead Medical Centre's phone number?
0117 954 9828.