Beckenham PCN: primary care network practices and patient survey
Beckenham PCN is a primary care network of 5 GP practices with 61,798 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,150 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Beckenham PCN with survey results, the share of patients describing their overall experience as good ranges from 82% at Eden Park Surgery to 85% at St James' Practice, with a median of 83% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Manor Road Surgery has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St James' Practice | 7,055 | 85% | 62% | Good | 2,713 |
| Elm House Surgery | 32,850 | 84% | 47% | Good | 1,785 |
| Corner Ways Surgery | 7,512 | 83% | 46% | Good | 2,134 |
| Manor Road Surgery | 6,399 | 83% | 86% | Good | 3,870 |
| Eden Park Surgery | 7,982 | 82% | 59% | Good | 3,102 |
Results for the network as a whole, from 576 responses, against South East London and England.
| Survey question | Beckenham PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 57% | 57% | 57% |
| Easy to contact via the website | 64% | 58% | 58% |
| Easy to contact via the NHS App | 61% | 55% | 54% |
| Reception team helpful | 91% | 85% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 71% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 2,150 registered patients per full-time-equivalent qualified GP in Beckenham PCN, close to England's 2,171 and South East London's 2,350. Practices recorded 423 appointments a month per 1,000 patients (England: 510), 54% of them face to face. 56% of appointments took place on the day they were booked (England: 45%). 17% of registered patients are aged 65 or over (England: 19%).
| Measure | Beckenham PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,150 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 423 | 399 | 510 |
| Face-to-face appointments | 54% | 54% | 63% |
| Same day as booked | 56% | 45% | 45% |
| Did not attend | 5% | 7% | 4% |
| Patients aged 65 or over | 17% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Beckenham PCN is cancer (4.1% against 3.8%), and the furthest below is copd (1.0% against 1.9%).
| Condition register | Age group | Beckenham PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% | 6,849 |
| Depression | 18+ yrs | 12.0% | 14.3% | 4,875 |
| Diabetes | 17+ yrs | 5.8% | 7.9% | 2,382 |
| Asthma | 6+ yrs | 5.4% | 6.6% | 2,556 |
| Cancer | All ages | 4.1% | 3.8% | 2,071 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 1,461 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 1,181 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,078 |
| Stroke and TIA | All ages | 1.6% | 1.9% | 784 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 232 |
| COPD | All ages | 1.0% | 1.9% | 506 |
| Serious mental illness | All ages | 0.9% | 1.0% | 438 |
| Dementia | All ages | 0.8% | 0.8% | 397 |
| Heart failure | All ages | 0.8% | 1.1% | 385 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 288 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 250 |
| Palliative care | All ages | 0.5% | 0.6% | 238 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 166 |
| Learning disability | All ages | 0.3% | 0.6% | 159 |
- Bromley Connect PCN (3 practices)
- Five Elms PCN (5 practices)
- Hayes Wick PCN (5 practices)
- Mottingham, Downham & Chislehurst PCN (2 practices)
- Orpington PCN (9 practices)
- Penge PCN (6 practices)
- The Crays Collaborative PCN (6 practices)
Which practices are in Beckenham PCN?
Corner Ways Surgery, Eden Park Surgery, Elm House Surgery, Manor Road Surgery and St James' Practice.
How do patients rate Beckenham PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Beckenham PCN cover?
61,798 registered patients across 5 practices in September 2026.
How many patients per GP does Beckenham PCN have?
2,150 per full-time-equivalent qualified GP, against 2,171 across England.