Mottingham, Downham & Chislehurst PCN: primary care network practices and patient survey
Mottingham, Downham & Chislehurst PCN is a primary care network of 2 GP practices with 35,167 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,368 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Mottingham, Downham & Chislehurst PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at The Chislehurst Partnership to 72% at Links Medical Practice, with a median of 70% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Links Medical Practice has the highest share finding it easy to get through by phone (53%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Links Medical Practice | 11,662 | 72% | 53% | Good | 2,113 |
| The Chislehurst Partnership | 23,505 | 68% | 40% | Good | 2,518 |
Results for the network as a whole, from 234 responses, against South East London and England.
| Survey question | Mottingham, Downham & Chislehurst PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 44% | 57% | 57% |
| Easy to contact via the website | 54% | 58% | 58% |
| Easy to contact via the NHS App | 62% | 55% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 2,368 registered patients per full-time-equivalent qualified GP in Mottingham, Downham & Chislehurst PCN, close to England's 2,171 and South East London's 2,350. Practices recorded 437 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Mottingham, Downham & Chislehurst PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,368 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 437 | 399 | 510 |
| Face-to-face appointments | 72% | 54% | 63% |
| Same day as booked | 47% | 45% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 18% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Mottingham, Downham & Chislehurst PCN is chronic kidney disease (5.4% against 4.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Mottingham, Downham & Chislehurst PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 13.9% | 15.2% | 4,973 |
| Depression | 18+ yrs | 12.5% | 14.3% | 3,540 |
| Diabetes | 17+ yrs | 6.8% | 7.9% | 1,943 |
| Asthma | 6+ yrs | 6.1% | 6.6% | 2,056 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 1,533 |
| Cancer | All ages | 4.0% | 3.8% | 1,447 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,000 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 824 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 630 |
| COPD | All ages | 1.8% | 1.9% | 629 |
| Serious mental illness | All ages | 0.9% | 1.0% | 315 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 230 |
| Heart failure | All ages | 0.8% | 1.1% | 279 |
| Dementia | All ages | 0.7% | 0.8% | 248 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 178 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 85 |
| Palliative care | All ages | 0.5% | 0.6% | 197 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 145 |
| Learning disability | All ages | 0.3% | 0.6% | 121 |
- Beckenham PCN (5 practices)
- Bromley Connect PCN (3 practices)
- Five Elms PCN (5 practices)
- Hayes Wick PCN (5 practices)
- Orpington PCN (9 practices)
- Penge PCN (6 practices)
- The Crays Collaborative PCN (6 practices)
Which practices are in Mottingham, Downham & Chislehurst PCN?
Links Medical Practice and The Chislehurst Partnership.
How do patients rate Mottingham, Downham & Chislehurst PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Mottingham, Downham & Chislehurst PCN cover?
35,167 registered patients across 2 practices in September 2026.
How many patients per GP does Mottingham, Downham & Chislehurst PCN have?
2,368 per full-time-equivalent qualified GP, against 2,171 across England.