Links Medical Practice, Bromley: patient reviews and CQC rating
Links Medical Practice is a GP practice in Bromley with 11,662 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 5.5 full-time-equivalent qualified GPs, or 2,113 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Links Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 67%, against 58% across England. Its weakest is the share who found the reception and administrative team helpful: 80%, against 85% across England. With 119 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 9th of the 12 practices in Bromley with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (77%). 119 patients answered the survey (response rate 20%).
| Survey question | Links Medical Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 72% | 76% | 77% |
| Easy to contact by phone | 53% | 57% | 57% |
| Easy to contact via the website | 67% | 58% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 80% | 85% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 81% of 108 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Links Medical Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,662 patients were registered at Links Medical Practice in September 2026, down 2.2% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 5.5 full-time-equivalent qualified GPs, there are 2,113 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 3.3 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.7 |
| August 2024 | 4.0 | 8.9 |
| August 2025 | 4.8 | 7.6 |
| August 2026 | 5.5 | 9.5 |
From June 2026 to August 2026 the practice recorded 6,527 appointments a month, or 560 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 57% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
76% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Links Medical Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 560 | 399 | 510 |
| Face to face | 81% | 54% | 63% |
| Same day as booked | 57% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.3% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), dementia (0.4% against 0.8%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.3% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.4% | 74.9% |
Links Medical Practice, The Links Medical Practice, 27 Brook Lane, Bromley, BR1 4PX. Phone: 020 8461 3333. Website: www.thelinksmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Atul Arora | 0.6 km | 89% |
| London Lane Clinic | 0.7 km | 59% |
| Ashdown Medical Group | 0.9 km | 76% |
| ICO Health Group - Chinbrook Surgery | 0.9 km | 80% |
| Highland Medical Practice | 1.2 km | 72% |
- The Chislehurst Partnership (68% overall experience good)
How do patients rate Links Medical Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Links Medical Practice as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Links Medical Practice?
11,662 patients were registered in September 2026, down 2.2% on a year earlier.
What is Links Medical Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Links Medical Practice have?
5.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,113 patients per GP against 2,171 across England.
Are appointments at Links Medical Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Links Medical Practice's phone number?
020 8461 3333.