The Bromley Common Practice, Bromley: patient reviews and CQC rating
The Bromley Common Practice is a GP practice in Bromley with 9,512 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 3.9 full-time-equivalent qualified GPs, or 2,435 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Bromley Common Practice
Its best result against England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 37%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 11th of the 12 practices in Bromley with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (59%). 90 patients answered the survey (response rate 21%).
| Survey question | The Bromley Common Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 71% | 76% | 77% |
| Easy to contact by phone | 37% | 57% | 57% |
| Easy to contact via the website | 47% | 58% | 58% |
| Easy to contact via the NHS App | 35% | 55% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 79% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 56 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Bromley Common Practice is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,512 patients were registered at The Bromley Common Practice in September 2026, down 4.1% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,435 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.2 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.8 | 5.8 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 4.7 |
| August 2026 | 3.9 | 4.7 |
From June 2026 to August 2026 the practice recorded 3,474 appointments a month, or 365 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 40% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | The Bromley Common Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 365 | 399 | 510 |
| Face to face | 54% | 54% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a lower share of patients for COPD (1.3% against 1.9%), stroke or TIA (1.3% against 1.9%) and diabetes (5.9% against 7.9%). The practice's patients live in areas with an average deprivation score of 13.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.3 years for women and 80.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.7% | 14.3% |
| High blood pressure | All ages | 11.7% | 15.2% |
| Diabetes | 17+ yrs | 5.9% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
The Bromley Common Practice, Crown Medical Centre, 3 Mackintosh Street, Bromley, BR2 9GT. Phone: 020 8466 9017. Website: www.thebromleycommonpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Crown Medical Centre | 0.0 km | 75% |
| Forge Close Surgery | 1.9 km | 84% |
| Dysart Surgery | 2.0 km | 74% |
| South View Partnership | 2.1 km | 78% |
| Pickhurst Surgery | 2.2 km | 90% |
- Crown Medical Centre (75% overall experience good)
- Norheads Lane Surgery (74% overall experience good)
- Stock Hill Surgery (83% overall experience good)
- Summercroft Surgery (73% overall experience good)
How do patients rate The Bromley Common Practice?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of The Bromley Common Practice as good, against 77% across England. 37% found it easy to get through by phone.
How many patients are registered at The Bromley Common Practice?
9,512 patients were registered in September 2026, down 4.1% on a year earlier.
What is The Bromley Common Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does The Bromley Common Practice have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,435 patients per GP against 2,171 across England.
Are appointments at The Bromley Common Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Bromley Common Practice's phone number?
020 8466 9017.