Dysart Surgery, Bromley: patient reviews and CQC rating
Dysart Surgery is a GP practice in Bromley with 13,098 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South East London: 76%). It has 4.4 full-time-equivalent qualified GPs, or 2,965 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dysart Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 60%, against 69% across England. With 92 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 8th of the 12 practices in Bromley with 50 or more responses. 59% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (81%). 92 patients answered the survey (response rate 24%).
| Survey question | Dysart Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 59% | 57% | 57% |
| Easy to contact via the website | 56% | 58% | 58% |
| Easy to contact via the NHS App | 65% | 55% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 60% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 141 responses rated the practice good or very good (England: 92%).
13,098 patients were registered at Dysart Surgery in September 2026, down 1.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 2,965 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.2 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 5.6 |
| August 2024 | 4.5 | 5.6 |
| August 2025 | 4.4 | 5.5 |
| August 2026 | 4.4 | 4.4 |
From June 2026 to August 2026 the practice recorded 4,780 appointments a month, or 365 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 46% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dysart Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 365 | 399 | 510 |
| Face to face | 72% | 54% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (1.8% against 1.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and COPD (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 9.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.5 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.8% | 14.3% |
| High blood pressure | All ages | 10.6% | 15.2% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Dysart Surgery, 1st Floor, Ravensleigh House, 22 Westmoreland Place, Bromley, BR1 1DS. Phone: 020 8464 4138.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| South View Partnership | 0.9 km | 78% |
| Highland Medical Practice | 1.4 km | 72% |
| Dr Atul Arora | 1.7 km | 89% |
| London Lane Clinic | 1.8 km | 59% |
| Crown Medical Centre | 2.0 km | 75% |
- London Lane Clinic (59% overall experience good)
- South View Partnership (78% overall experience good)
How do patients rate Dysart Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Dysart Surgery as good, against 77% across England. 59% found it easy to get through by phone.
How many patients are registered at Dysart Surgery?
13,098 patients were registered in September 2026, down 1.4% on a year earlier.
How many GPs does Dysart Surgery have?
4.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,965 patients per GP against 2,171 across England.
Are appointments at Dysart Surgery face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dysart Surgery's phone number?
020 8464 4138.