Bromley Connect PCN: primary care network practices and patient survey
Bromley Connect PCN is a primary care network of 3 GP practices with 39,004 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,838 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Bromley Connect PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at London Lane Clinic to 78% at South View Partnership, with a median of 74% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Dysart Surgery has the highest share finding it easy to get through by phone (59%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| South View Partnership | 13,154 | 78% | 53% | Good | 1,511 |
| Dysart Surgery | 13,098 | 74% | 59% | – | 2,965 |
| London Lane Clinic | 12,752 | 59% | 48% | Good | 1,576 |
Results for the network as a whole, from 329 responses, against South East London and England.
| Survey question | Bromley Connect PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 53% | 57% | 57% |
| Easy to contact via the website | 60% | 58% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 1,838 registered patients per full-time-equivalent qualified GP in Bromley Connect PCN, fewer than England's 2,171 and South East London's 2,350. Practices recorded 418 appointments a month per 1,000 patients (England: 510), 57% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.9% over the year (England: shrank 1.1%).
| Measure | Bromley Connect PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 1,838 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 418 | 399 | 510 |
| Face-to-face appointments | 57% | 54% | 63% |
| Same day as booked | 47% | 45% | 45% |
| Did not attend | 5% | 7% | 4% |
| Patients aged 65 or over | 18% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Bromley Connect PCN is cancer (4.0% against 3.8%), and the furthest below is copd (1.1% against 1.9%).
| Condition register | Age group | Bromley Connect PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.5% | 15.2% | 5,047 |
| Depression | 18+ yrs | 11.1% | 14.3% | 3,554 |
| Diabetes | 17+ yrs | 6.2% | 7.9% | 2,005 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 1,868 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 1,362 |
| Cancer | All ages | 4.0% | 3.8% | 1,602 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 937 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 790 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 547 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 167 |
| COPD | All ages | 1.1% | 1.9% | 424 |
| Serious mental illness | All ages | 0.9% | 1.0% | 361 |
| Heart failure | All ages | 0.7% | 1.1% | 286 |
| Dementia | All ages | 0.7% | 0.8% | 276 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 217 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 185 |
| Learning disability | All ages | 0.4% | 0.6% | 164 |
| Palliative care | All ages | 0.4% | 0.6% | 143 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 129 |
- Beckenham PCN (5 practices)
- Five Elms PCN (5 practices)
- Hayes Wick PCN (5 practices)
- Mottingham, Downham & Chislehurst PCN (2 practices)
- Orpington PCN (9 practices)
- Penge PCN (6 practices)
- The Crays Collaborative PCN (6 practices)
Which practices are in Bromley Connect PCN?
Dysart Surgery, London Lane Clinic and South View Partnership.
How do patients rate Bromley Connect PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Bromley Connect PCN cover?
39,004 registered patients across 3 practices in September 2026.
How many patients per GP does Bromley Connect PCN have?
1,838 per full-time-equivalent qualified GP, against 2,171 across England.