Ashdown Medical Group, Bromley: patient reviews and CQC rating
Ashdown Medical Group is a GP practice in Bromley with 12,483 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2022. It has 2.5 full-time-equivalent qualified GPs, or 4,915 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashdown Medical Group
Its best result against England is the share who described their last contact with the practice as good: 80%, against 73% across England. Its weakest is the share who said the wait for their last appointment was about right: 61%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 6th of the 12 practices in Bromley with 50 or more responses. 49% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (69%). 133 patients answered the survey (response rate 19%).
| Survey question | Ashdown Medical Group | South East London | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 49% | 57% | 57% |
| Easy to contact via the website | 60% | 58% | 58% |
| Easy to contact via the NHS App | 61% | 55% | 54% |
| Reception team helpful | 92% | 85% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 61% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Ashdown Medical Group is Requires Improvement, published in November 2022. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (December 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
12,483 patients were registered at Ashdown Medical Group in September 2026, down 3.4% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 4,915 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.8 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 4.7 |
From June 2026 to August 2026 the practice recorded 4,493 appointments a month, or 360 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Ashdown Medical Group | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 360 | 399 | 510 |
| Face to face | 61% | 54% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%), dementia (0.3% against 0.8%) and coronary heart disease (1.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Learning disability | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Ashdown Medical Group, 7-9 Moorside Road, Bromley, BR1 5EP. Phone: 020 3838 8320. Website: www.ashdownmedical.org.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| ICO Health Group - Chinbrook Surgery | 0.0 km | 80% |
| Dr H Tattersfield & Mr M Lenzi | 0.4 km | 88% |
| Links Medical Practice | 0.9 km | 72% |
| London Lane Clinic | 1.3 km | 59% |
| Dr Atul Arora | 1.4 km | 89% |
- Dr H Tattersfield & Mr M Lenzi (88% overall experience good)
- Dr Sanjay Das (78% overall experience good)
- Torridon Road Medical Practice (84% overall experience good)
How do patients rate Ashdown Medical Group?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Ashdown Medical Group as good, against 77% across England. 49% found it easy to get through by phone.
How many patients are registered at Ashdown Medical Group?
12,483 patients were registered in September 2026, down 3.4% on a year earlier.
What is Ashdown Medical Group's CQC rating?
Requires Improvement overall, published in November 2022.
How many GPs does Ashdown Medical Group have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,915 patients per GP against 2,171 across England.
Are appointments at Ashdown Medical Group face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashdown Medical Group's phone number?
020 3838 8320.