Torridon Road Medical Practice, London: patient reviews and CQC rating
Torridon Road Medical Practice is a GP practice in London with 11,243 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 2.6 full-time-equivalent qualified GPs, or 4,259 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Torridon Road Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 83%, above the England figure of 69%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 175th of the 648 practices in London with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (83%). 104 patients answered the survey (response rate 19%).
| Survey question | Torridon Road Medical Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 64% | 57% | 57% |
| Easy to contact via the website | 61% | 58% | 58% |
| Easy to contact via the NHS App | 66% | 55% | 54% |
| Reception team helpful | 94% | 85% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 83% | 65% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 110 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Torridon Road Medical Practice is Good, published in July 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,243 patients were registered at Torridon Road Medical Practice in September 2026, down 5.0% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 4,259 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 2.6 | 2.6 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 5,247 appointments a month, or 467 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 64% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 16% of booked patients did not attend.
| Measure | Torridon Road Medical Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 467 | 399 | 510 |
| Face to face | 66% | 54% | 63% |
| Same day as booked | 64% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 16% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%) and serious mental illness (1.7% against 1.0%). It has a lower share for COPD (1.0% against 1.9%), atrial fibrillation (1.2% against 2.2%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 25.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.1% | 3.8% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Learning disability | All ages | 1.1% | 0.6% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Torridon Road Medical Practice, 80 Torridon Road, London, SE6 1RB. Phone: 020 8698 5281. Website: www.torridonroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Sanjay Das | 0.7 km | 78% |
| Dr Ngozi Uduku | 1.1 km | 72% |
| Dr H Tattersfield & Mr M Lenzi | 1.3 km | 88% |
| Novum Health Partnership | 1.5 km | 80% |
| Nightingale Surgery | 1.6 km | 89% |
- Ashdown Medical Group (76% overall experience good)
- Dr H Tattersfield & Mr M Lenzi (88% overall experience good)
- Dr Sanjay Das (78% overall experience good)
How do patients rate Torridon Road Medical Practice?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Torridon Road Medical Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Torridon Road Medical Practice?
11,243 patients were registered in September 2026, down 5.0% on a year earlier.
What is Torridon Road Medical Practice's CQC rating?
Good overall, published in July 2017.
How many GPs does Torridon Road Medical Practice have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 4,259 patients per GP against 2,171 across England.
Are appointments at Torridon Road Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Torridon Road Medical Practice's phone number?
020 8698 5281.