Westseven GP, London: patient reviews and CQC rating
Westseven GP is a GP practice in London with 5,747 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2022. It has 1.5 full-time-equivalent qualified GPs, or 3,716 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Westseven GP
Its best result against England is the share who said they were treated with care and concern: 96%, above the England figure of 86%. Its weakest is the share who found it easy to contact the practice through its website: 43%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 182nd of the 648 practices in London with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (83%). 93 patients answered the survey (response rate 21%).
| Survey question | Westseven GP | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 46% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Westseven GP is Good, published in October 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,747 patients were registered at Westseven GP in September 2026, down 4.1% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 3,716 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,970 appointments a month, or 343 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 40% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Westseven GP | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 343 | 469 | 510 |
| Face to face | 88% | 60% | 63% |
| Same day as booked | 40% | 48% | 45% |
| More than 28 days after booking | 8% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.3% against 0.8%), palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (2.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 27.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.0% | 15.2% |
| Depression | 18+ yrs | 7.5% | 14.3% |
| Diabetes | 17+ yrs | 5.7% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.8% | 3.8% |
| COPD | All ages | 1.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.4% | 74.9% |
Westseven GP, Hanwell Health Centre, 20 Church Road, London, W7 1DR. Phone: 020 8579 7337. Website: www.westsevengp.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Bassi & Associates Ltd | 0.0 km | 78% |
| Cuckoo Lane Practice | 0.0 km | 80% |
| Grosvenor House Surgery | 0.5 km | 84% |
| Dr Reynolds, Dr Waters, Dr Arfeen & Dr Varma | 0.9 km | 79% |
| Corfton Road Surgery at West Ealing Pharmacy | 1.1 km | 62% |
- Dr S Bassi & Associates Ltd (78% overall experience good)
- Eastmead Avenue Surgery (77% overall experience good)
- Elmbank Surgery (83% overall experience good)
- Greenford Avenue Family Health Practice (86% overall experience good)
- Oldfield Family Practice (85% overall experience good)
- The Mansell Road Practice (84% overall experience good)
How do patients rate Westseven GP?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Westseven GP as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Westseven GP?
5,747 patients were registered in September 2026, down 4.1% on a year earlier.
What is Westseven GP's CQC rating?
Good overall, published in October 2022.
How many GPs does Westseven GP have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,716 patients per GP against 2,171 across England.
Are appointments at Westseven GP face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Westseven GP's phone number?
020 8579 7337.