Silverdale Medical centre, Leicester: patient reviews and CQC rating
Silverdale Medical centre is a GP practice in Leicester with 8,289 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Leicester, Leicestershire and Rutland: 73%). The Care Quality Commission rates it Good overall, in a report published in August 2022. It has 3.8 full-time-equivalent qualified GPs, or 2,205 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Silverdale Medical centre
Its best result against England is the share who said their needs were met at their last appointment: 95%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 46%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 23rd of the 79 practices in Leicester with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (76%). 116 patients answered the survey (response rate 22%).
| Survey question | Silverdale Medical centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 62% | 51% | 57% |
| Easy to contact via the website | 46% | 51% | 58% |
| Easy to contact via the NHS App | 44% | 51% | 54% |
| Reception team helpful | 80% | 82% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 59% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
CQC's overall rating for Silverdale Medical centre is Good, published in August 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,289 patients were registered at Silverdale Medical centre in September 2026, up 3.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,205 patients per GP, close to the England figure of 2,171 and Leicester, Leicestershire and Rutland's 2,308. The practice also has 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 2.7 |
| August 2024 | 1.7 | 3.6 |
| August 2025 | 3.8 | 5.9 |
| August 2026 | 3.8 | 4.8 |
From June 2026 to August 2026 the practice recorded 4,238 appointments a month, or 511 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 30% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Silverdale Medical centre | Leicester, Leicestershire and Rutland | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 511 | 550 | 510 |
| Face to face | 79% | 72% | 63% |
| Same day as booked | 30% | 41% | 45% |
| More than 28 days after booking | 6% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.7% against 7.9%) and heart failure (1.7% against 1.1%). It has a lower share for COPD (1.2% against 1.9%), cancer (2.8% against 3.8%) and asthma (4.9% against 6.6%). The practice's patients live in areas with an average deprivation score of 17.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 16.4% | 14.3% |
| Diabetes | 17+ yrs | 12.7% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Cancer | All ages | 2.8% | 3.8% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Heart failure | All ages | 1.7% | 1.1% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.2% | 74.9% |
Silverdale Medical centre, 6 Silverdale Drive, Thurmaston, Leicester, LE4 8NN. Phone: 0116 366 2020.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Thurmaston Health Centre | 0.9 km | 65% |
| Rushey Mead Health Centre | 1.4 km | 52% |
| Birstall Medical Centre | 1.8 km | 74% |
| Hilltop Surgery | 2.7 km | 82% |
| Greengate Medical Centre | 2.7 km | 77% |
- Birstall Medical Centre (74% overall experience good)
- Greengate Medical Centre (77% overall experience good)
- Severn Surgery (61% overall experience good)
- Thurmaston Health Centre (65% overall experience good)
How do patients rate Silverdale Medical centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Silverdale Medical centre as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Silverdale Medical centre?
8,289 patients were registered in September 2026, up 3.1% on a year earlier.
What is Silverdale Medical centre's CQC rating?
Good overall, published in August 2022.
How many GPs does Silverdale Medical centre have?
3.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,205 patients per GP against 2,171 across England.
Are appointments at Silverdale Medical centre face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Silverdale Medical centre's phone number?
0116 366 2020.