GP surgeries in Hartlepool: ratings and patient reviews
There are 12 GP practices in Hartlepool, with 109,693 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Seaton Surgery (88%, England 77%). Across the town there are 2,309 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 12 practices in Hartlepool with survey results, the share of patients describing their overall experience as good ranges from 54% at Wynyard Medical Centre to 88% at Seaton Surgery, with a median of 74% (England: 77%). 1 is above England and 3 below by more than the survey's margin of error. Seaton Surgery has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Seaton Surgery | 4,177 | 88% | 91% | Good | 1,843 |
| West Quay Medical Practice | 6,252 | 79% | 55% | Good | 2,131 |
| Dr Abbas Awad, Dr Bose Mohan, Dr Fazal Omer | 7,528 | 77% | 70% | Good | 1,995 |
| The Headland Medical Centre | 5,287 | 76% | 74% | Good | 2,644 |
| Hart Medical Practice | 9,376 | 75% | 52% | Good | 1,964 |
| Chadwick Practice | 11,943 | 75% | 50% | Good | 2,658 |
| Bankhouse Surgery | 10,378 | 74% | 44% | Good | 1,517 |
| Blackhall & Peterlee Practice | 10,254 | 69% | 61% | Good | 2,090 |
| McKenzie House | 19,499 | 68% | 35% | Good | 3,445 |
| Havelock Grange Practice | 13,269 | 60% | 30% | Good | 2,449 |
| Gladstone House Surgery | 5,604 | 57% | 42% | Good | 3,090 |
| Wynyard Medical Centre | 6,126 | 54% | 21% | Good | 2,338 |
There are 2,309 registered patients per full-time-equivalent qualified GP in Hartlepool, close to England's 2,171 and North East and North Cumbria's 2,088. Practices recorded 517 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Hartlepool | North East and North Cumbria | England |
|---|---|---|---|
| Patients per qualified GP | 2,309 | 2,088 | 2,171 |
| Appointments per 1,000 patients a month | 517 | 550 | 510 |
| Face-to-face appointments | 74% | 68% | 63% |
| Same day as booked | 39% | 42% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 21% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Hartlepool is palliative care (1.1% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Hartlepool (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% | 20,995 |
| Depression | 18+ yrs | 16.6% | 14.3% | 14,586 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 8,166 |
| Asthma | 6+ yrs | 8.0% | 6.6% | 8,297 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 4,506 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 4,696 |
| Cancer | All ages | 3.9% | 3.8% | 4,307 |
| COPD | All ages | 3.6% | 1.9% | 3,908 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 2,866 |
| Stroke and TIA | All ages | 2.4% | 1.9% | 2,675 |
| Heart failure | All ages | 1.2% | 1.1% | 1,300 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 1,000 |
| Serious mental illness | All ages | 1.1% | 1.0% | 1,189 |
| Palliative care | All ages | 1.1% | 0.6% | 1,189 |
| Dementia | All ages | 1.1% | 0.8% | 1,161 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 822 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 964 |
| Learning disability | All ages | 0.9% | 0.6% | 939 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 214 |
- GP practices in the Hartlepool council area
- GP practices in the County Durham council area
- GP practices across North East and North Cumbria
- GP practices in Peterlee
- GP practices in Chester Le Street
- GP practices in Durham
- GP practices in Stanley
- GP practices in Houghton Le Spring
- GP practices in Bishop Auckland
How many GP practices are there in Hartlepool?
12, with 109,693 registered patients in September 2026.
Which GP practice in Hartlepool do patients rate highest?
Seaton Surgery: 88% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in Hartlepool?
2,309 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in Hartlepool are face to face?
74% of appointments at the town's practices were face to face, against 63% across England.