Perivale Medical Clinic, Greenford: patient reviews and CQC rating
Perivale Medical Clinic is a GP practice in Greenford with 5,085 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 1.4 full-time-equivalent qualified GPs, or 3,632 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Perivale Medical Clinic
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 78%, below the England figure of 86%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 7 practices in Greenford with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (76%). 83 patients answered the survey (response rate 15%).
| Survey question | Perivale Medical Clinic | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 77% | 62% | 57% |
| Easy to contact via the website | 68% | 57% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 26 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Perivale Medical Clinic is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,085 patients were registered at Perivale Medical Clinic in September 2026, down 6.3% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 3,632 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.3 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,358 appointments a month, or 464 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Perivale Medical Clinic | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 464 | 469 | 510 |
| Face to face | 84% | 60% | 63% |
| Same day as booked | 31% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), depression (6.1% against 14.3%) and stroke or TIA (0.9% against 1.9%). The practice's patients live in areas with an average deprivation score of 29.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Depression | 18+ yrs | 6.1% | 14.3% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.8% | 74.9% |
Perivale Medical Clinic, 2 Conway Crescent, Greenford, UB6 8HX. Phone: 020 8997 2457.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greenford Road Medical Centre | 0.9 km | 76% |
| Elmbank Surgery | 1.2 km | 83% |
| Hillview Surgery | 1.2 km | 66% |
| Oldfield Family Practice | 1.3 km | 85% |
| Greenford Avenue Family Health Practice | 1.6 km | 86% |
- Dr Govindasamy Balachandran (66% overall experience good)
- Dr Surakshan Claude Seimon (79% overall experience good)
- Elmtrees Surgery (69% overall experience good)
- Greenford Road Medical Centre (76% overall experience good)
- Hillview Surgery (66% overall experience good)
- Islip Manor Medical Centre (69% overall experience good)
- Meadow View Surgery (88% overall experience good)
- The Barnabas Medical Centre (59% overall experience good)
- The Grove Medical Practice (89% overall experience good)
- The Surgery (56% overall experience good)
How do patients rate Perivale Medical Clinic?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Perivale Medical Clinic as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Perivale Medical Clinic?
5,085 patients were registered in September 2026, down 6.3% on a year earlier.
What is Perivale Medical Clinic's CQC rating?
Good overall, published in July 2022.
How many GPs does Perivale Medical Clinic have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,632 patients per GP against 2,171 across England.
Are appointments at Perivale Medical Clinic face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Perivale Medical Clinic's phone number?
020 8997 2457.