Meadow View Surgery, Northolt: patient reviews and CQC rating
Meadow View Surgery is a GP practice in Northolt with 6,913 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.8 full-time-equivalent qualified GPs, or 2,493 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Meadow View Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 11 practices in Northolt with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (78%). 96 patients answered the survey (response rate 15%).
| Survey question | Meadow View Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 88% | 75% | 77% |
| Easy to contact by phone | 67% | 62% | 57% |
| Easy to contact via the website | 67% | 57% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 78% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Meadow View Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,913 patients were registered at Meadow View Surgery in September 2026, up 0.9% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,493 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 4,251 appointments a month, or 615 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 39% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Meadow View Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 615 | 469 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (16.5% against 7.9%) and asthma (9.9% against 6.6%). It has a lower share for osteoporosis (0.2% against 1.2%), COPD (0.5% against 1.9%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 24.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.2% | 15.2% |
| Diabetes | 17+ yrs | 16.5% | 7.9% |
| Asthma | 6+ yrs | 9.9% | 6.6% |
| Depression | 18+ yrs | 6.3% | 14.3% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| COPD | All ages | 0.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 86.1% | 74.9% |
Meadow View Surgery, 141 Mandeville Road, Northolt, UB5 4LZ. Phone: 020 8422 3181.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Grove Medical Practice | 0.5 km | 89% |
| The Barnabas Medical Centre | 0.5 km | 59% |
| Islip Manor Medical Centre | 0.9 km | 69% |
| Dr Govindasamy Balachandran | 1.0 km | 66% |
| Dr Surakshan Claude Seimon | 1.0 km | 79% |
- Dr Govindasamy Balachandran (66% overall experience good)
- Dr Surakshan Claude Seimon (79% overall experience good)
- Elmtrees Surgery (69% overall experience good)
- Greenford Road Medical Centre (76% overall experience good)
- Hillview Surgery (66% overall experience good)
- Islip Manor Medical Centre (69% overall experience good)
- Perivale Medical Clinic (84% overall experience good)
- The Barnabas Medical Centre (59% overall experience good)
- The Grove Medical Practice (89% overall experience good)
- The Surgery (56% overall experience good)
How do patients rate Meadow View Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Meadow View Surgery as good, above the England figure of 77%. 67% found it easy to get through by phone.
How many patients are registered at Meadow View Surgery?
6,913 patients were registered in September 2026, up 0.9% on a year earlier.
What is Meadow View Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Meadow View Surgery have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,493 patients per GP against 2,171 across England.
Are appointments at Meadow View Surgery face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Meadow View Surgery's phone number?
020 8422 3181.