Yeading Medical Centre, Northolt: patient reviews and CQC rating

Yeading Medical Centre is a GP practice in Northolt with 6,870 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 2.2 full-time-equivalent qualified GPs, or 3,067 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Yeading Medical Centre

Its best result against England is the share who found it easy to get through to the practice by phone: 84%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 57%, against 58% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 4th of the 11 practices in Northolt with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (88%). 95 patients answered the survey (response rate 14%).

Survey questionYeading Medical CentreWest and North LondonEngland
Overall experience good81%75%77%
Easy to contact by phone84%62%57%
Easy to contact via the website57%57%58%
Easy to contact via the NHS App61%54%54%
Reception team helpful88%83%85%
Last contact good86%73%73%
Wait for appointment about right71%68%69%
Listened to well88%86%87%
Treated with care and concern91%84%86%
Confidence and trust in the clinician95%92%93%
Needs met93%89%90%

In the Friends and Family Test for July 2026, 93% of 82 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Yeading Medical Centre is Good, published in January 2024. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2022).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

6,870 patients were registered at Yeading Medical Centre in September 2026, almost the same as a year earlier.

10% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 3,067 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 0.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.01.0
August 20241.01.0
August 20251.01.0
August 20262.22.2

From June 2026 to August 2026 the practice recorded 4,092 appointments a month, or 596 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 55% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).

43% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.

MeasureYeading Medical CentreWest and North LondonEngland
Appointments per 1,000 patients a month596469510
Face to face70%60%63%
Same day as booked55%48%45%
More than 28 days after booking0%2%5%
Did not attend5%5%4%

Compared with England, the practice has a higher share of patients on its registers for diabetes (9.9% against 7.9%). It has a lower share for dementia (0.3% against 0.8%), peripheral arterial disease (0.2% against 0.6%) and stroke or TIA (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 33.6 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.5 years for women and 79.2 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages14.6%15.2%
Diabetes17+ yrs9.9%7.9%
Depression18+ yrs8.6%14.3%
Asthma6+ yrs5.1%6.6%
Chronic kidney disease18+ yrs3.1%4.6%
CancerAll ages1.8%3.8%
Coronary heart diseaseAll ages1.6%3.0%
Atrial fibrillationAll ages1.2%2.2%
COPDAll ages1.1%1.9%
Osteoporosis50+ yrs1.0%1.2%
Serious mental illnessAll ages1.0%1.0%
Stroke and TIAAll ages0.8%1.9%
Epilepsy18+ yrs0.8%0.8%
Heart failureAll ages0.7%1.1%
Rheumatoid arthritis16+ yrs0.6%0.8%
Learning disabilityAll ages0.6%0.6%
Palliative careAll ages0.3%0.6%
DementiaAll ages0.3%0.8%
Peripheral arterial diseaseAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2564.7%72.9%
Breast cancer screening (women aged 53 to 70)2024/2565.3%72.2%
Cervical screening (women aged 25 to 49)2023/2467.7%67.5%
Cervical screening (women aged 50 to 64)2023/2480.3%74.9%

62% of the practice's patients live in the UB5 postcode district, followed by UB4 (33%), UB3 (2%) and HA4 (1%). 63% live in Ealing, the council area the practice is in.

Postcode districtRegistered patientsShare
UB54,32062%
UB42,27833%
UB31232%
HA4701%

Yeading Medical Centre, 18 Hughenden Gardens, Northolt, UB5 6LD. Phone: 020 8845 3434.

How do patients rate Yeading Medical Centre?

In the 2026 GP Patient Survey, 81% of patients described their overall experience of Yeading Medical Centre as good, against 77% across England. 84% found it easy to get through by phone.

How many patients are registered at Yeading Medical Centre?

6,870 patients were registered in September 2026, down 0.2% on a year earlier.

What is Yeading Medical Centre's CQC rating?

Good overall, published in January 2024.

How many GPs does Yeading Medical Centre have?

2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,067 patients per GP against 2,171 across England.

Are appointments at Yeading Medical Centre face to face?

70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Yeading Medical Centre's phone number?

020 8845 3434.

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Cite this page

<a href="https://localgps.co.uk/northolt/yeading-medical-centre">https://localgps.co.uk/northolt/yeading-medical-centre</a>