Dr K Anantha-Reddy's Practice, Hayes: patient reviews and CQC rating
Dr K Anantha-Reddy's Practice is a GP practice in Hayes with 4,889 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in January 2023. It has 2.1 full-time-equivalent qualified GPs, or 2,292 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr K Anantha-Reddy's Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 79%, above the England figure of 54%. Its weakest is the share who said they were treated with care and concern: 81%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 4th of the 13 practices in Hayes with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (75%). 76 patients answered the survey (response rate 13%).
| Survey question | Dr K Anantha-Reddy's Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 81% | 75% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 79% | 57% | 58% |
| Easy to contact via the NHS App | 79% | 54% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 83% of 30 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr K Anantha-Reddy's Practice is Requires Improvement, published in January 2023. 3 key questions are rated differently: Safe Inadequate, Caring Good and Responsive Good. Its previous overall rating was Good (January 2020).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
4,889 patients were registered at Dr K Anantha-Reddy's Practice in September 2026, down 7.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,292 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,479 appointments a month, or 507 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 24% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
64% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr K Anantha-Reddy's Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 507 | 469 | 510 |
| Face to face | 74% | 60% | 63% |
| Same day as booked | 24% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%) and diabetes (10.8% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.3% against 0.8%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 29.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.4% | 15.2% |
| Depression | 18+ yrs | 11.9% | 14.3% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| COPD | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Dr K Anantha-Reddy's Practice, 1-2 Yeading Court, Masefield Lane, Hayes, UB4 9AJ. Phone: 020 8845 1515.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Yeading Medical Centre | 0.6 km | 81% |
| West End Surgery | 0.7 km | 91% |
| The Willow Tree Surgery | 1.0 km | 58% |
| The Warren Practice | 1.1 km | 80% |
| The Pine Medical Centre | 1.2 km | 85% |
- Dr Ajay Birly (67% overall experience good)
- Heathrow Medical Centre (76% overall experience good)
- Parkview Surgery (76% overall experience good)
- Shakespeare Health Centre (69% overall experience good)
- The Pine Medical Centre (85% overall experience good)
- The Willow Tree Surgery (58% overall experience good)
How do patients rate Dr K Anantha-Reddy's Practice?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Dr K Anantha-Reddy's Practice as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Dr K Anantha-Reddy's Practice?
4,889 patients were registered in September 2026, down 7.8% on a year earlier.
What is Dr K Anantha-Reddy's Practice's CQC rating?
Requires Improvement overall, published in January 2023.
How many GPs does Dr K Anantha-Reddy's Practice have?
2.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,292 patients per GP against 2,171 across England.
Are appointments at Dr K Anantha-Reddy's Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr K Anantha-Reddy's Practice's phone number?
020 8845 1515.