Dr Ajay Birly, Uxbridge: patient reviews and CQC rating
Dr Ajay Birly is a GP practice in Uxbridge with 5,653 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2023. It has 1.1 full-time-equivalent qualified GPs, or 5,300 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Ajay Birly
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 66%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 9th of the 12 practices in Uxbridge with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (72%). 101 patients answered the survey (response rate 15%).
| Survey question | Dr Ajay Birly | West and North London | England |
|---|---|---|---|
| Overall experience good | 67% | 75% | 77% |
| Easy to contact by phone | 52% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 74% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 66% | 86% | 87% |
| Treated with care and concern | 69% | 84% | 86% |
| Confidence and trust in the clinician | 80% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 291 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Ajay Birly is Good, published in January 2023. All 5 key questions are rated Good. It held the same rating in the report before (August 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,653 patients were registered at Dr Ajay Birly in September 2026, down 2.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 5,300 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.1 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 3,628 appointments a month, or 642 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 28% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr Ajay Birly | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 642 | 469 | 510 |
| Face to face | 51% | 60% | 63% |
| Same day as booked | 28% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.6% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), chronic kidney disease (2.1% against 4.6%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.1% | 4.6% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| COPD | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Dr Ajay Birly, 149 Long Lane, Hillingdon, Uxbridge, UB10 9JN. Phone: 01895 237474.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Johal & Partner | 0.4 km | 73% |
| Hillingdon Health Centre | 1.1 km | 83% |
| Dr Kiran Pitrola & Partners | 1.7 km | 65% |
| Brunel Medical Centre | 1.8 km | 79% |
| Dr Sashi Shashikanth | 1.9 km | 70% |
- Dr K Anantha-Reddy's Practice (81% overall experience good)
- Heathrow Medical Centre (76% overall experience good)
- Parkview Surgery (76% overall experience good)
- Shakespeare Health Centre (69% overall experience good)
- The Pine Medical Centre (85% overall experience good)
- The Willow Tree Surgery (58% overall experience good)
How do patients rate Dr Ajay Birly?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Dr Ajay Birly as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at Dr Ajay Birly?
5,653 patients were registered in September 2026, down 2.8% on a year earlier.
What is Dr Ajay Birly's CQC rating?
Good overall, published in January 2023.
How many GPs does Dr Ajay Birly have?
1.1 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 5,300 patients per GP against 2,171 across England.
Are appointments at Dr Ajay Birly face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Ajay Birly's phone number?
01895 237474.