The Harefield Practice, Uxbridge: patient reviews and CQC rating
The Harefield Practice is a GP practice in Uxbridge with 8,891 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). It has 3.2 full-time-equivalent qualified GPs, or 2,782 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Harefield Practice
Its result closest to England is the share who said their needs were met at their last appointment: 90%, against 90% across England. Its weakest is the share who described their last contact with the practice as good: 46%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 11th of the 12 practices in Uxbridge with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (70%). 103 patients answered the survey (response rate 23%).
| Survey question | The Harefield Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 64% | 75% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 48% | 57% | 58% |
| Easy to contact via the NHS App | 39% | 54% | 54% |
| Reception team helpful | 68% | 83% | 85% |
| Last contact good | 46% | 73% | 73% |
| Wait for appointment about right | 46% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
8,891 patients were registered at The Harefield Practice in September 2026, down 0.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,782 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 4.1 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.2 | 5.3 |
From June 2026 to August 2026 the practice recorded 5,254 appointments a month, or 591 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 30% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Harefield Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 591 | 469 | 510 |
| Face to face | 57% | 60% | 63% |
| Same day as booked | 30% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), dementia (1.4% against 0.8%) and atrial fibrillation (3.1% against 2.2%). It has a lower share for depression (10.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 21.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 79.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Palliative care | All ages | 1.2% | 0.6% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.6% | 74.9% |
The Harefield Practice, The Harefield Practice, Rickmansworth Road, Harefield, Uxbridge, UB9 6JY. Phone: 01895 822944. Website: www.theharefieldpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Steven Shackman Practice | 2.7 km | 89% |
| Denham Medical Centre | 3.1 km | 69% |
| Gade Surgery | 3.1 km | 68% |
| The Colne Practice | 3.1 km | 91% |
| Eastbury Surgery | 3.8 km | 82% |
- Acre Surgery (69% overall experience good)
- Acrefield Surgery (79% overall experience good)
- Devonshire Lodge Practice (86% overall experience good)
- Eastbury Surgery (82% overall experience good)
- The Carepoint Practice (79% overall experience good)
- The Steven Shackman Practice (89% overall experience good)
How do patients rate The Harefield Practice?
In the 2026 GP Patient Survey, 64% of patients described their overall experience of The Harefield Practice as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at The Harefield Practice?
8,891 patients were registered in September 2026, down 0.8% on a year earlier.
How many GPs does The Harefield Practice have?
3.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,782 patients per GP against 2,171 across England.
Are appointments at The Harefield Practice face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Harefield Practice's phone number?
01895 822944.