Gade Surgery, Rickmansworth: patient reviews and CQC rating
Gade Surgery is a GP practice in Rickmansworth with 19,319 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Central East: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 9.1 full-time-equivalent qualified GPs, or 2,118 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gade Surgery
Its best result against England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Its weakest is the share who said the wait for their last appointment was about right: 52%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 3 practices in Rickmansworth with 50 or more responses. 44% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (74%). 112 patients answered the survey (response rate 26%).
| Survey question | Gade Surgery | Central East | England |
|---|---|---|---|
| Overall experience good | 68% | 75% | 77% |
| Easy to contact by phone | 44% | 52% | 57% |
| Easy to contact via the website | 50% | 60% | 58% |
| Easy to contact via the NHS App | 38% | 52% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 59% | 71% | 73% |
| Wait for appointment about right | 52% | 69% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 81% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 416 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gade Surgery is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
19,319 patients were registered at Gade Surgery in September 2026, down 1.7% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 9.1 full-time-equivalent qualified GPs, there are 2,118 patients per GP, close to the England figure of 2,171 and Central East's 2,348. The practice also has 2.2 nurses and 5.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 6.3 |
| August 2024 | 4.4 | 6.4 |
| August 2025 | 3.8 | 4.6 |
| August 2026 | 9.1 | 10.2 |
From June 2026 to August 2026 the practice recorded 8,249 appointments a month, or 427 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 47% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Gade Surgery | Central East | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 427 | 521 | 510 |
| Face to face | 62% | 62% | 63% |
| Same day as booked | 47% | 48% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.7% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), COPD (1.1% against 1.9%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 6.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Depression | 18+ yrs | 10.1% | 14.3% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 4.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| COPD | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Gade Surgery, 99b Uxbridge Road, Rickmansworth, WD3 7DJ. Phone: 01923 775291. Website: www.gadesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Colne Practice | 0.0 km | 91% |
| New Road Surgery | 2.7 km | 79% |
| The Harefield Practice | 3.1 km | 64% |
| The Steven Shackman Practice | 3.5 km | 89% |
| Bridgewater Surgeries | 4.4 km | 91% |
- The Colne Practice (91% overall experience good)
How do patients rate Gade Surgery?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Gade Surgery as good, below the England figure of 77%. 44% found it easy to get through by phone.
How many patients are registered at Gade Surgery?
19,319 patients were registered in September 2026, down 1.7% on a year earlier.
What is Gade Surgery's CQC rating?
Good overall, published in April 2018.
How many GPs does Gade Surgery have?
9.1 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 2,118 patients per GP against 2,171 across England.
Are appointments at Gade Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gade Surgery's phone number?
01923 775291.