Rickmansworth & Chorleywood PCN: primary care network practices and patient survey
Rickmansworth & Chorleywood PCN is a primary care network of 2 GP practices with 29,553 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,302 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Rickmansworth & Chorleywood PCN with survey results, the share of patients describing their overall experience as good ranges from 68% at Gade Surgery to 91% at The Colne Practice, with a median of 79% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. The Colne Practice has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Colne Practice | 10,234 | 91% | 71% | Good | 2,754 |
| Gade Surgery | 19,319 | 68% | 44% | Good | 2,118 |
Results for the network as a whole, from 213 responses, against Central East and England.
| Survey question | Rickmansworth & Chorleywood PCN | Central East | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 53% | 52% | 57% |
| Easy to contact via the website | 54% | 60% | 58% |
| Easy to contact via the NHS App | 44% | 52% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 69% | 71% | 73% |
| Wait for appointment about right | 60% | 69% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 2,302 registered patients per full-time-equivalent qualified GP in Rickmansworth & Chorleywood PCN, close to England's 2,171 and Central East's 2,348. Practices recorded 473 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.4% over the year (England: shrank 1.1%).
| Measure | Rickmansworth & Chorleywood PCN | Central East | England |
|---|---|---|---|
| Patients per qualified GP | 2,302 | 2,348 | 2,171 |
| Appointments per 1,000 patients a month | 473 | 521 | 510 |
| Face-to-face appointments | 61% | 62% | 63% |
| Same day as booked | 51% | 48% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 21% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Rickmansworth & Chorleywood PCN is atrial fibrillation (2.7% against 2.2%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Rickmansworth & Chorleywood PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% | 3,294 |
| Depression | 18+ yrs | 11.6% | 14.3% | 2,084 |
| Diabetes | 17+ yrs | 7.0% | 7.9% | 1,285 |
| Asthma | 6+ yrs | 5.8% | 6.6% | 1,227 |
| Cancer | All ages | 4.2% | 3.8% | 943 |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% | 749 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 691 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 607 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 413 |
| COPD | All ages | 1.4% | 1.9% | 322 |
| Heart failure | All ages | 1.0% | 1.1% | 221 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 86 |
| Serious mental illness | All ages | 0.8% | 1.0% | 178 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 143 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 132 |
| Dementia | All ages | 0.7% | 0.8% | 153 |
| Learning disability | All ages | 0.6% | 0.6% | 144 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 88 |
| Palliative care | All ages | 0.3% | 0.6% | 74 |
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Which practices are in Rickmansworth & Chorleywood PCN?
Gade Surgery and The Colne Practice.
How do patients rate Rickmansworth & Chorleywood PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Rickmansworth & Chorleywood PCN cover?
29,553 registered patients across 2 practices in September 2026.
How many patients per GP does Rickmansworth & Chorleywood PCN have?
2,302 per full-time-equivalent qualified GP, against 2,171 across England.