Parkview Surgery, Uxbridge: patient reviews and CQC rating
Parkview Surgery is a GP practice in Uxbridge with 8,084 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2017. It has 2.1 full-time-equivalent qualified GPs, or 3,912 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkview Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 63%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 50%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 12 practices in Uxbridge with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (69%). 93 patients answered the survey (response rate 15%).
| Survey question | Parkview Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 76% | 75% | 77% |
| Easy to contact by phone | 54% | 62% | 57% |
| Easy to contact via the website | 53% | 57% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 75% | 83% | 85% |
| Last contact good | 62% | 73% | 73% |
| Wait for appointment about right | 50% | 68% | 69% |
| Listened to well | 72% | 86% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 73% of 175 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkview Surgery is Good, published in September 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,084 patients were registered at Parkview Surgery in September 2026, down 2.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,912 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.4 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.7 | 2.7 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 3,503 appointments a month, or 433 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 21% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Parkview Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 469 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 21% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and dementia (0.3% against 0.8%). The practice's patients live in areas with an average deprivation score of 26.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.6 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% |
| Depression | 18+ yrs | 10.8% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Parkview Surgery, 60 West Drayton Road, Hillingdon, Uxbridge, UB8 3LA. Phone: 020 8573 7674. Website: WWW.PARKVIEWSURGERYHILLINGDON.NHS.UK.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Sashi Shashikanth | 1.0 km | 70% |
| The Pine Medical Centre | 1.6 km | 85% |
| Dr Ajay Birly | 2.0 km | 67% |
| The Cedar Brook Practice | 2.0 km | 69% |
| The Warren Practice | 2.3 km | 80% |
- Dr Ajay Birly (67% overall experience good)
- Dr K Anantha-Reddy's Practice (81% overall experience good)
- Heathrow Medical Centre (76% overall experience good)
- Shakespeare Health Centre (69% overall experience good)
- The Pine Medical Centre (85% overall experience good)
- The Willow Tree Surgery (58% overall experience good)
How do patients rate Parkview Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Parkview Surgery as good, against 77% across England. 54% found it easy to get through by phone.
How many patients are registered at Parkview Surgery?
8,084 patients were registered in September 2026, down 2.5% on a year earlier.
What is Parkview Surgery's CQC rating?
Good overall, published in September 2017.
How many GPs does Parkview Surgery have?
2.1 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,912 patients per GP against 2,171 across England.
Are appointments at Parkview Surgery face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkview Surgery's phone number?
020 8573 7674.