Hillingdon Health Centre, Uxbridge: patient reviews and CQC rating
Hillingdon Health Centre is a GP practice in Uxbridge with 9,019 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). It has 3.4 full-time-equivalent qualified GPs, or 2,632 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hillingdon Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its result closest to England is the share who found the reception and administrative team helpful: 87%, against 85% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 2nd of the 12 practices in Uxbridge with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (83%). 110 patients answered the survey (response rate 20%).
| Survey question | Hillingdon Health Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 83% | 75% | 77% |
| Easy to contact by phone | 66% | 62% | 57% |
| Easy to contact via the website | 72% | 57% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 76% | 68% | 69% |
| Listened to well | 95% | 86% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 74% of 201 responses rated the practice good or very good (England: 92%).
9,019 patients were registered at Hillingdon Health Centre in September 2026, up 1.3% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 2,632 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 2.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.4 | 3.4 |
| August 2024 | 3.4 | 3.4 |
| August 2025 | 3.4 | 3.4 |
| August 2026 | 3.4 | 3.4 |
From June 2026 to August 2026 the practice recorded 4,038 appointments a month, or 448 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hillingdon Health Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 469 | 510 |
| Face to face | 46% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.1% against 0.8%). It has a lower share for osteoporosis (0.6% against 1.2%), COPD (1.1% against 1.9%) and depression (9.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 13.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.4 years for women and 80.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 9.4% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| COPD | All ages | 1.1% | 1.9% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Hillingdon Health Centre, 4 Freezeland Way, Hillingdon, Uxbridge, UB10 9QF. Phone: 01895 234440. Website: www.hillingdonhealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S Johal & Partner | 0.7 km | 73% |
| Dr Ajay Birly | 1.1 km | 67% |
| Dr KP Patel's Practice | 1.7 km | 62% |
| Dr Kiran Pitrola & Partners | 2.0 km | 65% |
| The Belmont Medical Centre | 2.1 km | 91% |
- Brunel Medical Centre (79% overall experience good)
- Dr Kiran Pitrola & Partners (65% overall experience good)
- The Belmont Medical Centre (91% overall experience good)
How do patients rate Hillingdon Health Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Hillingdon Health Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Hillingdon Health Centre?
9,019 patients were registered in September 2026, up 1.3% on a year earlier.
How many GPs does Hillingdon Health Centre have?
3.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,632 patients per GP against 2,171 across England.
Are appointments at Hillingdon Health Centre face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hillingdon Health Centre's phone number?
01895 234440.