Dr Kiran Pitrola & Partners, Uxbridge: patient reviews and CQC rating
Dr Kiran Pitrola & Partners is a GP practice in Uxbridge with 17,122 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 6.5 full-time-equivalent qualified GPs, or 2,654 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Kiran Pitrola & Partners
Its result closest to England is the share who said their needs were met at their last appointment: 86%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 32%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 10th of the 12 practices in Uxbridge with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (76%). 94 patients answered the survey (response rate 18%).
| Survey question | Dr Kiran Pitrola & Partners | West and North London | England |
|---|---|---|---|
| Overall experience good | 65% | 75% | 77% |
| Easy to contact by phone | 38% | 62% | 57% |
| Easy to contact via the website | 32% | 57% | 58% |
| Easy to contact via the NHS App | 30% | 54% | 54% |
| Reception team helpful | 66% | 83% | 85% |
| Last contact good | 55% | 73% | 73% |
| Wait for appointment about right | 62% | 68% | 69% |
| Listened to well | 69% | 86% | 87% |
| Treated with care and concern | 72% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 76% of 342 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Kiran Pitrola & Partners is Good, published in March 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,122 patients were registered at Dr Kiran Pitrola & Partners in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 2,654 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 4.0 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 10.9 |
| August 2024 | 6.5 | 12.1 |
| August 2025 | 6.5 | 9.4 |
| August 2026 | 6.5 | 9.1 |
From June 2026 to August 2026 the practice recorded 7,004 appointments a month, or 409 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 34% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Dr Kiran Pitrola & Partners | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 409 | 469 | 510 |
| Face to face | 67% | 60% | 63% |
| Same day as booked | 34% | 48% | 45% |
| More than 28 days after booking | 8% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and chronic kidney disease (3.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 19.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.0 years for women and 78.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 1.7% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Dr Kiran Pitrola & Partners, George Street, Uxbridge, UB8 1UB. Phone: 01895 231925.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Belmont Medical Centre | 0.3 km | 91% |
| Brunel Medical Centre | 1.5 km | 79% |
| Dr S Johal & Partner | 1.7 km | 73% |
| Dr Ajay Birly | 1.7 km | 67% |
| Church Road Surgery | 2.0 km | 70% |
- Brunel Medical Centre (79% overall experience good)
- Hillingdon Health Centre (83% overall experience good)
- The Belmont Medical Centre (91% overall experience good)
How do patients rate Dr Kiran Pitrola & Partners?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Dr Kiran Pitrola & Partners as good, below the England figure of 77%. 38% found it easy to get through by phone.
How many patients are registered at Dr Kiran Pitrola & Partners?
17,122 patients were registered in September 2026, up 0.2% on a year earlier.
What is Dr Kiran Pitrola & Partners's CQC rating?
Good overall, published in March 2017.
How many GPs does Dr Kiran Pitrola & Partners have?
6.5 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,654 patients per GP against 2,171 across England.
Are appointments at Dr Kiran Pitrola & Partners face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Kiran Pitrola & Partners's phone number?
01895 231925.