Church Road Surgery, Uxbridge: patient reviews and CQC rating
Church Road Surgery is a GP practice in Uxbridge with 2,580 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in April 2021. It has 0.6 full-time-equivalent qualified GPs, or 4,207 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Church Road Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 72%, below the England figure of 87%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 7th of the 12 practices in Uxbridge with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (72%). 179 patients answered the survey (response rate 19%).
| Survey question | Church Road Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 70% | 75% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 45% | 57% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 72% | 86% | 87% |
| Treated with care and concern | 74% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
CQC's overall rating for Church Road Surgery is Good, published in April 2021. All 5 key questions are rated Good. It held the same rating in the report before (December 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,580 patients were registered at Church Road Surgery in September 2026, down 3.3% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 0.6 full-time-equivalent qualified GPs, there are 4,207 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.6 | 0.6 |
| August 2024 | 0.6 | 0.6 |
| August 2025 | 0.6 | 0.6 |
| August 2026 | 0.6 | 0.6 |
From June 2026 to August 2026 the practice recorded 1,340 appointments a month, or 519 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 44% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Church Road Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 519 | 469 | 510 |
| Face to face | 74% | 60% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.0% against 1.2%), heart failure (0.4% against 1.1%) and cancer (2.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 22.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.1% | 15.2% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Cancer | All ages | 2.0% | 3.8% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.2% | 74.9% |
Church Road Surgery, 4A Church Road, Cowley, Uxbridge, UB8 3NA. Phone: 01895 233736.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brunel Medical Centre | 0.5 km | 79% |
| Dr Sashi Shashikanth | 1.5 km | 70% |
| Dr V Paramanathan's Practice | 1.6 km | 72% |
| Dr GS Chana's Practice | 1.9 km | 68% |
| The High Street Practice | 1.9 km | 71% |
How do patients rate Church Road Surgery?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Church Road Surgery as good, below the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Church Road Surgery?
2,580 patients were registered in September 2026, down 3.3% on a year earlier.
What is Church Road Surgery's CQC rating?
Good overall, published in April 2021.
How many GPs does Church Road Surgery have?
0.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 4,207 patients per GP against 2,171 across England.
Are appointments at Church Road Surgery face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Church Road Surgery's phone number?
01895 233736.