Brunel Medical Centre, Uxbridge: patient reviews and CQC rating
Brunel Medical Centre is a GP practice in Uxbridge with 11,124 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 1.9 full-time-equivalent qualified GPs, or 5,814 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Brunel Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 12 practices in Uxbridge with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (68%). 69 patients answered the survey (response rate 6%).
| Survey question | Brunel Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 60% | 62% | 57% |
| Easy to contact via the website | 47% | 57% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 82% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
CQC's overall rating for Brunel Medical Centre is Good, published in August 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,124 patients were registered at Brunel Medical Centre in September 2026, down 6.3% on a year earlier (England: down 1.1%).
3% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 5,814 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.3 | 2.3 |
| August 2024 | 2.3 | 5.5 |
| August 2025 | 2.3 | 4.1 |
| August 2026 | 1.9 | 3.6 |
From June 2026 to August 2026 the practice recorded 4,161 appointments a month, or 374 per 1,000 registered patients (England: 510). 35% were face to face (England: 63%). 56% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Brunel Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 374 | 469 | 510 |
| Face to face | 35% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a lower share of patients for chronic kidney disease (0.5% against 4.6%), dementia (0.1% against 0.8%) and heart failure (0.2% against 1.1%). The practice's patients live in areas with an average deprivation score of 16.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.6 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 5.6% | 14.3% |
| High blood pressure | All ages | 4.4% | 15.2% |
| Asthma | 6+ yrs | 2.1% | 6.6% |
| Diabetes | 17+ yrs | 2.0% | 7.9% |
| Cancer | All ages | 1.0% | 3.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Coronary heart disease | All ages | 0.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 0.5% | 4.6% |
| COPD | All ages | 0.5% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Stroke and TIA | All ages | 0.3% | 1.9% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Heart failure | All ages | 0.2% | 1.1% |
| Learning disability | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.6% | 74.9% |
Brunel Medical Centre, The Medical Centre, Brunel University, Kingston Lane, Uxbridge, UB8 3PH. Phone: 01895 234426.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church Road Surgery | 0.5 km | 70% |
| Dr Sashi Shashikanth | 1.5 km | 70% |
| Dr Kiran Pitrola & Partners | 1.5 km | 65% |
| The Belmont Medical Centre | 1.8 km | 91% |
| Dr Ajay Birly | 1.8 km | 67% |
- Dr Kiran Pitrola & Partners (65% overall experience good)
- Hillingdon Health Centre (83% overall experience good)
- The Belmont Medical Centre (91% overall experience good)
How do patients rate Brunel Medical Centre?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Brunel Medical Centre as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Brunel Medical Centre?
11,124 patients were registered in September 2026, down 6.3% on a year earlier.
What is Brunel Medical Centre's CQC rating?
Good overall, published in August 2017.
How many GPs does Brunel Medical Centre have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 5,814 patients per GP against 2,171 across England.
Are appointments at Brunel Medical Centre face to face?
35% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Brunel Medical Centre's phone number?
01895 234426.