Dr Muhammad Shahzad, Edgware: patient reviews and CQC rating
Dr Muhammad Shahzad is a GP practice in Edgware with 6,831 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2022. It has 1.6 full-time-equivalent qualified GPs, or 4,165 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Muhammad Shahzad
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 36%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 8th of the 11 practices in Edgware with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (82%). 106 patients answered the survey (response rate 12%).
| Survey question | Dr Muhammad Shahzad | West and North London | England |
|---|---|---|---|
| Overall experience good | 69% | 75% | 77% |
| Easy to contact by phone | 53% | 62% | 57% |
| Easy to contact via the website | 40% | 57% | 58% |
| Easy to contact via the NHS App | 36% | 54% | 54% |
| Reception team helpful | 73% | 83% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 78% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 84 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Muhammad Shahzad is Good, published in July 2022. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,831 patients were registered at Dr Muhammad Shahzad in September 2026, down 8.9% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 4,165 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 2.1 |
| August 2024 | 1.0 | 2.1 |
| August 2025 | 1.6 | 2.5 |
| August 2026 | 1.6 | 3.2 |
From June 2026 to August 2026 the practice recorded 2,891 appointments a month, or 423 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 32% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr Muhammad Shahzad | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 469 | 510 |
| Face to face | 53% | 60% | 63% |
| Same day as booked | 32% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (2.0% against 0.6%), dementia (1.2% against 0.8%) and diabetes (11.1% against 7.9%). It has a lower share for atrial fibrillation (0.6% against 2.2%), cancer (1.4% against 3.8%) and COPD (0.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.1% | 7.9% |
| High blood pressure | All ages | 10.6% | 15.2% |
| Depression | 18+ yrs | 6.9% | 14.3% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Peripheral arterial disease | All ages | 2.0% | 0.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Palliative care | All ages | 0.8% | 0.6% |
| COPD | All ages | 0.7% | 1.9% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Dr Muhammad Shahzad, Edgware Community Hospital, Burnt Oak Broadway, Edgware, HA8 0AD. Phone: 020 8952 3721.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oak Lodge Medical Centre | 0.3 km | 73% |
| The Bacon Lane Surgery | 0.4 km | 73% |
| Watling Medical Centre | 0.7 km | 78% |
| Jai Medical Centre (Brent) | 0.9 km | 64% |
| Parkview Surgery Edgware | 1.0 km | 73% |
- First Choice Medical Centre (79% overall experience good)
- Headstone Lane Medical Centre (79% overall experience good)
- Headstone Road Surgery (75% overall experience good)
- Kenton Clinic (59% overall experience good)
- Kings Road Medical Centre (71% overall experience good)
- Pinner View Medical Centre (86% overall experience good)
- The Pinner Road Surgery (61% overall experience good)
- The Shaftesbury Medical Centre (83% overall experience good)
How do patients rate Dr Muhammad Shahzad?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Dr Muhammad Shahzad as good, against 77% across England. 53% found it easy to get through by phone.
How many patients are registered at Dr Muhammad Shahzad?
6,831 patients were registered in September 2026, down 8.9% on a year earlier.
What is Dr Muhammad Shahzad's CQC rating?
Good overall, published in July 2022.
How many GPs does Dr Muhammad Shahzad have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,165 patients per GP against 2,171 across England.
Are appointments at Dr Muhammad Shahzad face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Muhammad Shahzad's phone number?
020 8952 3721.