Pinner View Medical Centre, Harrow: patient reviews and CQC rating
Pinner View Medical Centre is a GP practice in Harrow with 5,888 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 2.6 full-time-equivalent qualified GPs, or 2,300 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pinner View Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 75%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 47%, against 54% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 7th of the 25 practices in Harrow with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (77%). 88 patients answered the survey (response rate 19%).
| Survey question | Pinner View Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 86% | 75% | 77% |
| Easy to contact by phone | 75% | 62% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 64 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Pinner View Medical Centre is Good, published in February 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,888 patients were registered at Pinner View Medical Centre in September 2026, up 3.1% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,300 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 0.6 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 2,197 appointments a month, or 373 per 1,000 registered patients (England: 510). 84% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Pinner View Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 373 | 469 | 510 |
| Face to face | 84% | 60% | 63% |
| Same day as booked | 38% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.4% against 7.9%). It has a lower share for COPD (0.4% against 1.9%), atrial fibrillation (1.4% against 2.2%) and asthma (5.0% against 6.6%). The practice's patients live in areas with an average deprivation score of 15.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.3% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| COPD | All ages | 0.4% | 1.9% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Pinner View Medical Centre, 33 Pinner View, Harrow, HA1 4QG. Phone: 020 8427 1246.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Pinner Road Surgery | 0.4 km | 61% |
| Headstone Road Surgery | 0.7 km | 75% |
| Civic Medical Centre | 0.9 km | 57% |
| St Peter's Medical Centre | 1.0 km | 95% |
| The Ridgeway Surgery | 1.2 km | 76% |
- Dr Muhammad Shahzad (69% overall experience good)
- First Choice Medical Centre (79% overall experience good)
- Headstone Lane Medical Centre (79% overall experience good)
- Headstone Road Surgery (75% overall experience good)
- Kenton Clinic (59% overall experience good)
- Kings Road Medical Centre (71% overall experience good)
- The Pinner Road Surgery (61% overall experience good)
- The Shaftesbury Medical Centre (83% overall experience good)
How do patients rate Pinner View Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Pinner View Medical Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Pinner View Medical Centre?
5,888 patients were registered in September 2026, up 3.1% on a year earlier.
What is Pinner View Medical Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Pinner View Medical Centre have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,300 patients per GP against 2,171 across England.
Are appointments at Pinner View Medical Centre face to face?
84% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pinner View Medical Centre's phone number?
020 8427 1246.