Kenton Clinic, Harrow: patient reviews and CQC rating
Kenton Clinic is a GP practice in Harrow with 4,998 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in July 2020. It has 0.9 full-time-equivalent qualified GPs, or 5,280 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kenton Clinic
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who said they were treated with care and concern: 62%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 24th of the 25 practices in Harrow with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (75%). 83 patients answered the survey (response rate 16%).
| Survey question | Kenton Clinic | West and North London | England |
|---|---|---|---|
| Overall experience good | 59% | 75% | 77% |
| Easy to contact by phone | 65% | 62% | 57% |
| Easy to contact via the website | 57% | 57% | 58% |
| Easy to contact via the NHS App | 49% | 54% | 54% |
| Reception team helpful | 81% | 83% | 85% |
| Last contact good | 65% | 73% | 73% |
| Wait for appointment about right | 58% | 68% | 69% |
| Listened to well | 67% | 86% | 87% |
| Treated with care and concern | 62% | 84% | 86% |
| Confidence and trust in the clinician | 72% | 92% | 93% |
| Needs met | 68% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kenton Clinic is Good, published in July 2020. All 5 key questions are rated Good. It held the same rating in the report before (August 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,998 patients were registered at Kenton Clinic in September 2026, up 1.6% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 0.9 full-time-equivalent qualified GPs, there are 5,280 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.5 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 0.9 | 0.9 |
From June 2026 to August 2026 the practice recorded 1,744 appointments a month, or 349 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 23% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Kenton Clinic | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 349 | 469 | 510 |
| Face to face | 87% | 60% | 63% |
| Same day as booked | 23% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 9% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.0% against 7.9%). It has a lower share for COPD (0.4% against 1.9%), depression (4.1% against 14.3%) and heart failure (0.3% against 1.1%). The practice's patients live in areas with an average deprivation score of 17.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.1 years for women and 81.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.8% | 15.2% |
| Diabetes | 17+ yrs | 12.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Depression | 18+ yrs | 4.1% | 14.3% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.8% | 74.9% |
Kenton Clinic, 533a Kenton Road, Kenton, Harrow, HA3 0UQ. Phone: 020 8204 2256.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Preston Hill Surgery | 0.7 km | 72% |
| The Fryent Way Surgery | 0.9 km | 76% |
| Brampton Health Centre | 1.0 km | 78% |
| The Streatfield Medical Centre | 1.2 km | 94% |
| Honeypot Medical Centre | 1.2 km | 89% |
- Dr Muhammad Shahzad (69% overall experience good)
- First Choice Medical Centre (79% overall experience good)
- Headstone Lane Medical Centre (79% overall experience good)
- Headstone Road Surgery (75% overall experience good)
- Kings Road Medical Centre (71% overall experience good)
- Pinner View Medical Centre (86% overall experience good)
- The Pinner Road Surgery (61% overall experience good)
- The Shaftesbury Medical Centre (83% overall experience good)
How do patients rate Kenton Clinic?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of Kenton Clinic as good, below the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Kenton Clinic?
4,998 patients were registered in September 2026, up 1.6% on a year earlier.
What is Kenton Clinic's CQC rating?
Good overall, published in July 2020.
How many GPs does Kenton Clinic have?
0.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 5,280 patients per GP against 2,171 across England.
Are appointments at Kenton Clinic face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kenton Clinic's phone number?
020 8204 2256.