Kings Road Medical Centre, Harrow: patient reviews and CQC rating
Kings Road Medical Centre is a GP practice in Harrow with 7,054 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 1.9 full-time-equivalent qualified GPs, or 3,774 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kings Road Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 70%, above the England figure of 57%. Its weakest is the share who found the reception and administrative team helpful: 71%, below the England figure of 85%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 20th of the 25 practices in Harrow with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (68%). 104 patients answered the survey (response rate 20%).
| Survey question | Kings Road Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 71% | 75% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 56% | 57% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 71% | 83% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 119 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Kings Road Medical Centre is Good, published in October 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,054 patients were registered at Kings Road Medical Centre in September 2026, down 6.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 3,774 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 3,218 appointments a month, or 456 per 1,000 registered patients (England: 510). 87% were face to face (England: 63%). 37% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
25% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Kings Road Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 456 | 469 | 510 |
| Face to face | 87% | 60% | 63% |
| Same day as booked | 37% | 48% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.2% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.3% against 0.8%) and asthma (2.8% against 6.6%). The practice's patients live in areas with an average deprivation score of 14.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.0 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Depression | 18+ yrs | 6.8% | 14.3% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Asthma | 6+ yrs | 2.8% | 6.6% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Kings Road Medical Centre, 204 Kings Road, Harrow, HA2 9JJ. Phone: 020 8422 1667. Website: www.kingsroadmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| First Choice Medical Centre | 0.3 km | 79% |
| Acrefield Surgery | 0.8 km | 79% |
| Dr Rozewicz & Partners | 0.9 km | 79% |
| Roxbourne Medical Centre | 1.0 km | 71% |
| Dr RP Aurora's Practice | 1.1 km | 94% |
- Dr Muhammad Shahzad (69% overall experience good)
- First Choice Medical Centre (79% overall experience good)
- Headstone Lane Medical Centre (79% overall experience good)
- Headstone Road Surgery (75% overall experience good)
- Kenton Clinic (59% overall experience good)
- Pinner View Medical Centre (86% overall experience good)
- The Pinner Road Surgery (61% overall experience good)
- The Shaftesbury Medical Centre (83% overall experience good)
How do patients rate Kings Road Medical Centre?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Kings Road Medical Centre as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Kings Road Medical Centre?
7,054 patients were registered in September 2026, down 6.0% on a year earlier.
What is Kings Road Medical Centre's CQC rating?
Good overall, published in October 2017.
How many GPs does Kings Road Medical Centre have?
1.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,774 patients per GP against 2,171 across England.
Are appointments at Kings Road Medical Centre face to face?
87% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kings Road Medical Centre's phone number?
020 8422 1667.