Hollywood Medical Practice, Birmingham: patient reviews and CQC rating
Hollywood Medical Practice is a GP practice in Birmingham with 8,319 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Herefordshire and Worcestershire: 80%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 4.7 full-time-equivalent qualified GPs, or 1,783 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Hollywood Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 66%, against 69% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 19th of the 171 practices in Birmingham with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (96%). 117 patients answered the survey (response rate 32%).
| Survey question | Hollywood Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Overall experience good | 88% | 80% | 77% |
| Easy to contact by phone | 78% | 66% | 57% |
| Easy to contact via the website | 75% | 65% | 58% |
| Easy to contact via the NHS App | 77% | 64% | 54% |
| Reception team helpful | 92% | 89% | 85% |
| Last contact good | 83% | 78% | 73% |
| Wait for appointment about right | 66% | 75% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 88% | 92% | 90% |
CQC's overall rating for Hollywood Medical Practice is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,319 patients were registered at Hollywood Medical Practice in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 4.7 full-time-equivalent qualified GPs, there are 1,783 patients per GP, fewer than the England figure of 2,171 and Herefordshire and Worcestershire's 1,893. The practice also has 2.1 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 5.8 |
| August 2024 | 4.9 | 6.8 |
| August 2025 | 5.4 | 7.5 |
| August 2026 | 4.7 | 6.4 |
From June 2026 to August 2026 the practice recorded 4,551 appointments a month, or 547 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 35% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
63% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Hollywood Medical Practice | Herefordshire and Worcestershire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 547 | 561 | 510 |
| Face to face | 81% | 62% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 10% | 6% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.8% against 3.8%), atrial fibrillation (3.4% against 2.2%) and chronic kidney disease (6.9% against 4.6%). It has a lower share for osteoporosis (0.6% against 1.2%), palliative or supportive care needs (0.3% against 0.6%) and serious mental illness (0.6% against 1.0%). The practice's patients live in areas with an average deprivation score of 11.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Atrial fibrillation | All ages | 3.4% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 80.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.0% | 74.9% |
Hollywood Medical Practice, Beaudesert Road, Hollywood, Birmingham, B47 5DP. Phone: 01584 822642. Website: www.hollywoodmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hollyoaks Medical Centre | 1.6 km | 82% |
| Druids Heath Surgery | 2.1 km | 88% |
| Grafton Road Surgery | 2.2 km | 83% |
| Maypole Health Centre - Dr Michael | 2.2 km | 80% |
| OHP-Yardley Wood Health Centre | 3.6 km | 89% |
- Crabbs Cross Surgery (78% overall experience good)
- Hollyoaks Medical Centre (82% overall experience good)
- The Medical Centre Crabbs Cross (75% overall experience good)
- The Ridgeway Surgery (94% overall experience good)
- Winyates Health Centre (73% overall experience good)
How do patients rate Hollywood Medical Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Hollywood Medical Practice as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Hollywood Medical Practice?
8,319 patients were registered in September 2026, up 0.0% on a year earlier.
What is Hollywood Medical Practice's CQC rating?
Good overall, published in September 2016.
How many GPs does Hollywood Medical Practice have?
4.7 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,783 patients per GP against 2,171 across England.
Are appointments at Hollywood Medical Practice face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Hollywood Medical Practice's phone number?
01584 822642.