Dr Shobha Vallabhaneni & Partners - Medicentre, Wigan: patient reviews and CQC rating
Dr Shobha Vallabhaneni & Partners - Medicentre is a GP practice in Wigan with 5,674 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Greater Manchester: 79%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 2.6 full-time-equivalent qualified GPs, or 2,216 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Shobha Vallabhaneni & Partners - Medicentre
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 25%, below the England figure of 54%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 21st of the 30 practices in Wigan with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (88%). 120 patients answered the survey (response rate 28%).
| Survey question | Dr Shobha Vallabhaneni & Partners - Medicentre | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 68% | 63% | 57% |
| Easy to contact via the website | 55% | 61% | 58% |
| Easy to contact via the NHS App | 25% | 58% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 83% | 76% | 73% |
| Wait for appointment about right | 82% | 71% | 69% |
| Listened to well | 95% | 88% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 98% | 91% | 90% |
In the Friends and Family Test for July 2026, 99% of 88 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Shobha Vallabhaneni & Partners - Medicentre is Good, published in May 2022. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,674 patients were registered at Dr Shobha Vallabhaneni & Partners - Medicentre in September 2026, up 2.3% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,216 patients per GP, close to the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.3 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 5.5 |
| August 2024 | 3.2 | 4.3 |
| August 2025 | 3.2 | 5.3 |
| August 2026 | 2.6 | 5.1 |
From June 2026 to August 2026 the practice recorded 1,889 appointments a month, or 333 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 27% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Shobha Vallabhaneni & Partners - Medicentre | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 333 | 445 | 510 |
| Face to face | 76% | 66% | 63% |
| Same day as booked | 27% | 44% | 45% |
| More than 28 days after booking | 4% | 5% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (23.8% against 14.3%), dementia (1.2% against 0.8%) and chronic kidney disease (7.0% against 4.6%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 18.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.8% | 14.3% |
| High blood pressure | All ages | 22.3% | 15.2% |
| Diabetes | 17+ yrs | 9.7% | 7.9% |
| Asthma | 6+ yrs | 9.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Dr Shobha Vallabhaneni & Partners - Medicentre, Council Avenue, Ashton-in-makerfield, Wigan, WN4 9AZ. Phone: 01942 483755.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Railway Surgery | 0.0 km | 85% |
| Ashton Medical Centre | 0.8 km | 68% |
| Bryn Cross Surgery | 1.6 km | 95% |
| Haydock Medical Centre | 2.4 km | 63% |
| Billinge Medical Practice | 3.0 km | 93% |
- Bryn Cross Surgery (95% overall experience good)
- Dr Saira Zaman (99% overall experience good)
- Kumar Family Practice (88% overall experience good)
- Marus Bridge Practice (91% overall experience good)
- South Wigan Medical Practice (96% overall experience good)
- Winstanley Medical Centre (89% overall experience good)
How do patients rate Dr Shobha Vallabhaneni & Partners - Medicentre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Dr Shobha Vallabhaneni & Partners - Medicentre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Dr Shobha Vallabhaneni & Partners - Medicentre?
5,674 patients were registered in September 2026, up 2.3% on a year earlier.
What is Dr Shobha Vallabhaneni & Partners - Medicentre's CQC rating?
Good overall, published in May 2022.
How many GPs does Dr Shobha Vallabhaneni & Partners - Medicentre have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,216 patients per GP against 2,171 across England.
Are appointments at Dr Shobha Vallabhaneni & Partners - Medicentre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Shobha Vallabhaneni & Partners - Medicentre's phone number?
01942 483755.