South Wigan Medical Practice, Wigan: patient reviews and CQC rating
South Wigan Medical Practice is a GP practice in Wigan with 6,471 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Greater Manchester: 79%). It has 3.9 full-time-equivalent qualified GPs, or 1,674 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Wigan Medical Practice
Its best result against England is the share who found it easy to contact the practice through its website: 92%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 98%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 3rd of the 30 practices in Wigan with 50 or more responses. 89% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (92%). 105 patients answered the survey (response rate 28%).
| Survey question | South Wigan Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Overall experience good | 96% | 79% | 77% |
| Easy to contact by phone | 89% | 63% | 57% |
| Easy to contact via the website | 92% | 61% | 58% |
| Easy to contact via the NHS App | 87% | 58% | 54% |
| Reception team helpful | 100% | 86% | 85% |
| Last contact good | 95% | 76% | 73% |
| Wait for appointment about right | 93% | 71% | 69% |
| Listened to well | 98% | 88% | 87% |
| Treated with care and concern | 98% | 87% | 86% |
| Confidence and trust in the clinician | 98% | 93% | 93% |
| Needs met | 97% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 56 responses rated the practice good or very good (England: 92%).
6,471 patients were registered at South Wigan Medical Practice in September 2026, up 0.9% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,674 patients per GP, fewer than the England figure of 2,171 and Greater Manchester's 2,055. The practice also has 1.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 6.4 |
| August 2024 | 2.2 | 8.6 |
| August 2025 | 2.2 | 6.2 |
| August 2026 | 3.9 | 11.7 |
From June 2026 to August 2026 the practice recorded 2,938 appointments a month, or 454 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 60% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | South Wigan Medical Practice | Greater Manchester | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 454 | 445 | 510 |
| Face to face | 73% | 66% | 63% |
| Same day as booked | 60% | 44% | 45% |
| More than 28 days after booking | 10% | 5% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), palliative or supportive care needs (1.1% against 0.6%) and epilepsy (1.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.5 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.7% | 15.2% |
| Depression | 18+ yrs | 16.5% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| COPD | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 86.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 87.3% | 74.9% |
South Wigan Medical Practice, Chandler House, Poolstock Lane, Wigan, WN3 5HL. Phone: 01942 559282.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Saira Zaman | 0.0 km | 99% |
| Kumar Family Practice | 0.0 km | 88% |
| Marus Bridge Practice | 0.0 km | 91% |
| Wigan Borough Specialist Services | 1.0 km | -9700% |
| Winstanley Medical Centre | 1.9 km | 89% |
- Bryn Cross Surgery (95% overall experience good)
- Dr Saira Zaman (99% overall experience good)
- Dr Shobha Vallabhaneni & Partners - Medicentre (80% overall experience good)
- Kumar Family Practice (88% overall experience good)
- Marus Bridge Practice (91% overall experience good)
- Winstanley Medical Centre (89% overall experience good)
How do patients rate South Wigan Medical Practice?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of South Wigan Medical Practice as good, above the England figure of 77%. 89% found it easy to get through by phone.
How many patients are registered at South Wigan Medical Practice?
6,471 patients were registered in September 2026, up 0.9% on a year earlier.
How many GPs does South Wigan Medical Practice have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,674 patients per GP against 2,171 across England.
Are appointments at South Wigan Medical Practice face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Wigan Medical Practice's phone number?
01942 559282.