Honeywall Medical Practice, Stoke On Trent: patient reviews and CQC rating
Honeywall Medical Practice is a GP practice in Stoke On Trent with 3,515 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 2.0 full-time-equivalent qualified GPs, or 1,758 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Honeywall Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 93%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 52 practices in Stoke On Trent with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (94%). 107 patients answered the survey (response rate 31%).
| Survey question | Honeywall Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 91% | 80% | 77% |
| Easy to contact by phone | 92% | 63% | 57% |
| Easy to contact via the website | 69% | 59% | 58% |
| Easy to contact via the NHS App | 71% | 61% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 94% | 76% | 73% |
| Wait for appointment about right | 97% | 75% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 90% | 90% |
CQC's overall rating for Honeywall Medical Practice is Good, published in January 2024. 3 key questions are rated differently: Safe Requires Improvement, Caring Outstanding and Responsive Outstanding. Its previous overall rating was Outstanding (March 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
3,515 patients were registered at Honeywall Medical Practice in September 2026, down 3.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,758 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.1 | 2.1 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,004 appointments a month, or 286 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 41% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Honeywall Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 286 | 479 | 510 |
| Face to face | 73% | 66% | 63% |
| Same day as booked | 41% | 48% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.4% against 0.6%), osteoporosis (2.5% against 1.2%) and COPD (3.7% against 1.9%). It has a lower share for cancer (2.5% against 3.8%), depression (9.8% against 14.3%) and chronic kidney disease (3.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 28.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 75.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| COPD | All ages | 3.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Cancer | All ages | 2.5% | 3.8% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Palliative care | All ages | 2.4% | 0.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.3% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
99% of the practice's patients live in the ST4 postcode district. 99% live in Stoke-on-Trent, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| ST4 | 3,541 | 99% |
Honeywall Medical Practice, Stoke Health Centre, Honeywall, Stoke On Trent, ST4 7JB. Phone: 01782 980000.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Norfolk Street Surgery | 1.2 km | 76% |
| Hartshill Medical Centre | 1.6 km | 87% |
| Glebedale Medical Practice | 1.9 km | 68% |
| Trent Vale Medical Practice | 2.2 km | 77% |
| Miller Street Surgery | 2.2 km | 92% |
- Blurton Medical Practice (92% overall experience good)
- Brinsley Avenue Practice (86% overall experience good)
- Hanford GP (81% overall experience good)
- Trent Vale Medical Practice (77% overall experience good)
- Trentham Mews Medical Centre (92% overall experience good)
How do patients rate Honeywall Medical Practice?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Honeywall Medical Practice as good, above the England figure of 77%. 92% found it easy to get through by phone.
How many patients are registered at Honeywall Medical Practice?
3,515 patients were registered in September 2026, down 3.1% on a year earlier.
What is Honeywall Medical Practice's CQC rating?
Good overall, published in January 2024.
How many GPs does Honeywall Medical Practice have?
2.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,758 patients per GP against 2,171 across England.
Are appointments at Honeywall Medical Practice face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Honeywall Medical Practice's phone number?
01782 980000.