Trent Vale Medical Practice, Stoke On Trent: patient reviews and CQC rating
Trent Vale Medical Practice is a GP practice in Stoke On Trent with 9,866 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Staffordshire and Stoke-on-Trent: 80%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 5.8 full-time-equivalent qualified GPs, or 1,713 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trent Vale Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 84%, below the England figure of 93%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 41st of the 52 practices in Stoke On Trent with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 113 patients answered the survey (response rate 23%).
| Survey question | Trent Vale Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Overall experience good | 77% | 80% | 77% |
| Easy to contact by phone | 52% | 63% | 57% |
| Easy to contact via the website | 65% | 59% | 58% |
| Easy to contact via the NHS App | 74% | 61% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 72% | 76% | 73% |
| Wait for appointment about right | 74% | 75% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
In the Friends and Family Test for July 2026, 98% of 241 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trent Vale Medical Practice is Good, published in November 2016. All 5 key questions are rated Good. It held the same rating in the report before (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,866 patients were registered at Trent Vale Medical Practice in September 2026, down 3.5% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 1,713 patients per GP, fewer than the England figure of 2,171 and Staffordshire and Stoke-on-Trent's 2,252. The practice also has 3.6 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.2 | 7.3 |
| August 2024 | 6.2 | 8.3 |
| August 2025 | 5.7 | 7.4 |
| August 2026 | 5.8 | 6.6 |
From June 2026 to August 2026 the practice recorded 5,275 appointments a month, or 535 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 66% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Trent Vale Medical Practice | Staffordshire and Stoke-on-Trent | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 535 | 479 | 510 |
| Face to face | 49% | 66% | 63% |
| Same day as booked | 66% | 48% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.4% against 1.2%), palliative or supportive care needs (0.9% against 0.6%) and heart failure (1.8% against 1.1%). The practice's patients live in areas with an average deprivation score of 26.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 17.7% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Palliative care | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.5% | 74.9% |
Trent Vale Medical Practice, Trent Vale Health Centre, 876 London Road, Trent Vale, Stoke On Trent, ST4 5NX. Phone: 01782 746898. Website: www.trentvalemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hanford GP | 1.6 km | 81% |
| Kingsbridge Medical Centre | 1.7 km | 84% |
| Trentham Mews Medical Centre | 2.0 km | 92% |
| Honeywall Medical Practice | 2.2 km | 91% |
| Brinsley Avenue Practice | 2.5 km | 86% |
- Blurton Medical Practice (92% overall experience good)
- Brinsley Avenue Practice (86% overall experience good)
- Hanford GP (81% overall experience good)
- Honeywall Medical Practice (91% overall experience good)
- Trentham Mews Medical Centre (92% overall experience good)
How do patients rate Trent Vale Medical Practice?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Trent Vale Medical Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Trent Vale Medical Practice?
9,866 patients were registered in September 2026, down 3.5% on a year earlier.
What is Trent Vale Medical Practice's CQC rating?
Good overall, published in November 2016.
How many GPs does Trent Vale Medical Practice have?
5.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,713 patients per GP against 2,171 across England.
Are appointments at Trent Vale Medical Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trent Vale Medical Practice's phone number?
01782 746898.