Aldermoor Surgery, Southampton: patient reviews and CQC rating
Aldermoor Surgery is a GP practice in Southampton with 8,219 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 4.8 full-time-equivalent qualified GPs, or 1,722 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Aldermoor Surgery
Its best result against England is the share who described their last contact with the practice as good: 85%, above the England figure of 73%. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 4 are above England and 1 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 13th of the 31 practices in Southampton with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (71%). 98 patients answered the survey (response rate 25%).
| Survey question | Aldermoor Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 70% | 52% | 57% |
| Easy to contact via the website | 67% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 85% | 70% | 73% |
| Wait for appointment about right | 55% | 65% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for Aldermoor Surgery is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,219 patients were registered at Aldermoor Surgery in September 2026, down 1.8% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,722 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 2.3 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 7.9 |
| August 2024 | 4.9 | 7.7 |
| August 2025 | 5.4 | 8.4 |
| August 2026 | 4.8 | 6.7 |
From June 2026 to August 2026 the practice recorded 4,489 appointments a month, or 546 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Aldermoor Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 546 | 526 | 510 |
| Face to face | 49% | 58% | 63% |
| Same day as booked | 44% | 43% | 45% |
| More than 28 days after booking | 1% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%) and heart failure (1.5% against 1.1%). It has a lower share for chronic kidney disease (3.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 20.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.2% | 74.9% |
Aldermoor Surgery, The Aldermoor Surgery, Aldermoor Close, Southampton, SO16 5ST. Phone: 023 8024 1000.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Barnfield & Partners | 1.5 km | 78% |
| Shirley Avenue Surgery | 2.2 km | 90% |
| Solent GP Surgery | 2.3 km | 71% |
| University Health Service | 2.3 km | 84% |
| Shirley Health Partnership | 2.4 km | 71% |
- Atherley House Surgery (92% overall experience good)
- Brook House Surgery (68% overall experience good)
- Dr Barnfield & Partners (78% overall experience good)
- Hill Lane Surgery (92% overall experience good)
- Raymond Road Surgery (80% overall experience good)
- Shirley Avenue Surgery (90% overall experience good)
- Shirley Health Partnership (71% overall experience good)
- Walnut Tree Surgery (84% overall experience good)
How do patients rate Aldermoor Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Aldermoor Surgery as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Aldermoor Surgery?
8,219 patients were registered in September 2026, down 1.8% on a year earlier.
What is Aldermoor Surgery's CQC rating?
Good overall, published in January 2016.
How many GPs does Aldermoor Surgery have?
4.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,722 patients per GP against 2,171 across England.
Are appointments at Aldermoor Surgery face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Aldermoor Surgery's phone number?
023 8024 1000.