Solent GP Surgery, Southampton: patient reviews and CQC rating
Solent GP Surgery is a GP practice in Southampton with 21,749 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). It has 11.6 full-time-equivalent qualified GPs, or 1,879 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Solent GP Surgery
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who found it easy to get through to the practice by phone: 40%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 22nd of the 31 practices in Southampton with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (60%). 113 patients answered the survey (response rate 13%).
| Survey question | Solent GP Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 40% | 52% | 57% |
| Easy to contact via the website | 46% | 55% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 63% | 70% | 73% |
| Wait for appointment about right | 56% | 65% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 84% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
21,749 patients were registered at Solent GP Surgery in September 2026, down 3.6% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 11.6 full-time-equivalent qualified GPs, there are 1,879 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 11.2 nurses and 10.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.3 | 4.3 |
| August 2024 | 7.1 | 8.1 |
| August 2025 | 11.1 | 12.2 |
| August 2026 | 11.6 | 12.6 |
From June 2026 to August 2026 the practice recorded 11,966 appointments a month, or 550 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 37% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Solent GP Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 550 | 526 | 510 |
| Face to face | 52% | 58% | 63% |
| Same day as booked | 37% | 43% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.2% against 1.0%). It has a lower share for cancer (1.4% against 3.8%), dementia (0.3% against 0.8%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 33.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.1% | 14.3% |
| High blood pressure | All ages | 8.7% | 15.2% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 53.2% | 74.9% |
Solent GP Surgery, Adelaide Health Centre, William Macleod Way, Southampton, SO16 4XE. Phone: 0300 123 6066.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Brook House Surgery | 0.3 km | 68% |
| Shirley Avenue Surgery | 1.3 km | 90% |
| Shirley Health Partnership | 1.4 km | 71% |
| Dr Barnfield & Partners | 1.8 km | 78% |
| Raymond Road Surgery | 2.1 km | 80% |
- Burgess Road Surgery (86% overall experience good)
- Dr G C Ord-Hume and Partners (59% overall experience good)
- Homeless Healthcare Team (100% overall experience good)
- Stoneham Lane Surgery (88% overall experience good)
How do patients rate Solent GP Surgery?
In the 2026 GP Patient Survey, 71% of patients described their overall experience of Solent GP Surgery as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Solent GP Surgery?
21,749 patients were registered in September 2026, down 3.6% on a year earlier.
How many GPs does Solent GP Surgery have?
11.6 full-time-equivalent qualified GPs (19 qualified GPs by headcount), which is 1,879 patients per GP against 2,171 across England.
Are appointments at Solent GP Surgery face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Solent GP Surgery's phone number?
0300 123 6066.