Southampton Central PCN: primary care network practices and patient survey
Southampton Central PCN is a primary care network of 5 GP practices with 49,246 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,774 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Southampton Central PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at Dr G C Ord-Hume and Partners to 100% at Homeless Healthcare Team, with a median of 86% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. Homeless Healthcare Team has the highest share finding it easy to get through by phone (96%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Homeless Healthcare Team | 486 | 100% | 96% | – | – |
| Stoneham Lane Surgery | 7,501 | 88% | 90% | Good | 970 |
| Burgess Road Surgery | 9,743 | 86% | 88% | Good | 2,612 |
| Solent GP Surgery | 21,749 | 71% | 40% | – | 1,879 |
| Dr G C Ord-Hume and Partners | 9,767 | 59% | 35% | Good | 2,193 |
Results for the network as a whole, from 451 responses, against Hampshire and Isle of Wight and England.
| Survey question | Southampton Central PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 57% | 52% | 57% |
| Easy to contact via the website | 52% | 55% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 68% | 70% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,774 registered patients per full-time-equivalent qualified GP in Southampton Central PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 506 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.1% over the year (England: shrank 1.1%).
| Measure | Southampton Central PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,774 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 506 | 526 | 510 |
| Face-to-face appointments | 61% | 58% | 63% |
| Same day as booked | 40% | 43% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 11% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Southampton Central PCN is serious mental illness (1.4% against 1.0%), and the furthest below is chronic kidney disease (2.4% against 4.6%).
| Condition register | Age group | Southampton Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 10.7% | 15.2% | 5,510 |
| Depression | 18+ yrs | 10.0% | 14.3% | 4,105 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 2,869 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 2,725 |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% | 965 |
| Cancer | All ages | 2.1% | 3.8% | 1,075 |
| Coronary heart disease | All ages | 2.1% | 3.0% | 1,068 |
| COPD | All ages | 2.0% | 1.9% | 1,027 |
| Serious mental illness | All ages | 1.4% | 1.0% | 738 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 692 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 632 |
| Heart failure | All ages | 0.9% | 1.1% | 472 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 99 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 289 |
| Dementia | All ages | 0.6% | 0.8% | 310 |
| Learning disability | All ages | 0.6% | 0.6% | 308 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 204 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 203 |
| Palliative care | All ages | 0.3% | 0.6% | 169 |
- East Hants PCN (6 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Southampton Bitterne PCN (2 practices)
- Southampton West PCN (9 practices)
- Southampton Woolston & Townhill PCN (3 practices)
Which practices are in Southampton Central PCN?
Burgess Road Surgery, Dr G C Ord-Hume and Partners, Homeless Healthcare Team, Solent GP Surgery and Stoneham Lane Surgery.
How do patients rate Southampton Central PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Southampton Central PCN cover?
49,246 registered patients across 5 practices in September 2026.
How many patients per GP does Southampton Central PCN have?
1,774 per full-time-equivalent qualified GP, against 2,171 across England.