East Hants PCN: primary care network practices and patient survey
East Hants PCN is a primary care network of 6 GP practices with 49,754 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,195 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in East Hants PCN with survey results, the share of patients describing their overall experience as good ranges from 74% at Drs Leung, Mallick, Sherrell & Hobbs to 94% at Rowlands Castle Surgery, with a median of 85% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Rowlands Castle Surgery has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rowlands Castle Surgery | 4,620 | 94% | 89% | Good | 1,925 |
| Pinehill Surgery | 4,504 | 89% | 78% | Good | 3,345 |
| Horndean Surgery | 7,384 | 88% | 85% | Good | 2,347 |
| Dr R G Crispin & Partners | 7,760 | 81% | 66% | Good | 2,405 |
| The Grange Surgery | 8,259 | 80% | 79% | Good | 2,371 |
| Drs Leung, Mallick, Sherrell & Hobbs | 17,227 | 74% | 47% | Inadequate | 1,900 |
Results for the network as a whole, from 615 responses, against Hampshire and Isle of Wight and England.
| Survey question | East Hants PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 82% | 74% | 77% |
| Easy to contact by phone | 68% | 52% | 57% |
| Easy to contact via the website | 60% | 55% | 58% |
| Easy to contact via the NHS App | 64% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,195 registered patients per full-time-equivalent qualified GP in East Hants PCN, close to England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 572 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.4% over the year (England: shrank 1.1%).
| Measure | East Hants PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 2,195 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 572 | 526 | 510 |
| Face-to-face appointments | 60% | 58% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 22% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in East Hants PCN is cancer (5.0% against 3.8%), and the furthest below is dementia (0.5% against 0.8%).
| Condition register | Age group | East Hants PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.9% | 14.3% | 6,562 |
| High blood pressure | All ages | 16.2% | 15.2% | 7,856 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 3,011 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 3,289 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 2,299 |
| Cancer | All ages | 5.0% | 3.8% | 2,421 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,498 |
| Atrial fibrillation | All ages | 2.6% | 2.2% | 1,282 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,004 |
| COPD | All ages | 1.7% | 1.9% | 805 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 285 |
| Heart failure | All ages | 1.2% | 1.1% | 596 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 350 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 298 |
| Serious mental illness | All ages | 0.8% | 1.0% | 368 |
| Dementia | All ages | 0.5% | 0.8% | 249 |
| Learning disability | All ages | 0.5% | 0.6% | 244 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 240 |
| Palliative care | All ages | 0.5% | 0.6% | 235 |
- A31 Group PCN (3 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Southampton West PCN (9 practices)
- Winchester Rural North & East PCN (6 practices)
- Winchester Rural South PCN (4 practices)
Which practices are in East Hants PCN?
Dr R G Crispin & Partners, Drs Leung, Mallick, Sherrell & Hobbs, Horndean Surgery, Pinehill Surgery, Rowlands Castle Surgery and The Grange Surgery.
How do patients rate East Hants PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does East Hants PCN cover?
49,754 registered patients across 6 practices in September 2026.
How many patients per GP does East Hants PCN have?
2,195 per full-time-equivalent qualified GP, against 2,171 across England.