A31 Group PCN: primary care network practices and patient survey
A31 Group PCN is a primary care network of 3 GP practices with 33,436 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,624 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in A31 Group PCN with survey results, the share of patients describing their overall experience as good ranges from 81% at Chawton Park Surgery to 98% at Dr Philip West, with a median of 87% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Dr Philip West has the highest share finding it easy to get through by phone (93%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Philip West | 4,883 | 98% | 93% | Good | 1,755 |
| The Wilson Practice | 17,049 | 87% | 48% | Good | 1,695 |
| Chawton Park Surgery | 11,504 | 81% | 78% | Good | 1,485 |
Results for the network as a whole, from 349 responses, against Hampshire and Isle of Wight and England.
| Survey question | A31 Group PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 65% | 52% | 57% |
| Easy to contact via the website | 70% | 55% | 58% |
| Easy to contact via the NHS App | 67% | 51% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 84% | 70% | 73% |
| Wait for appointment about right | 82% | 65% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 1,624 registered patients per full-time-equivalent qualified GP in A31 Group PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 560 appointments a month per 1,000 patients (England: 510), 60% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.4% over the year (England: shrank 1.1%).
| Measure | A31 Group PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,624 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 560 | 526 | 510 |
| Face-to-face appointments | 60% | 58% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 25% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in A31 Group PCN is dementia (1.3% against 0.8%), and the furthest below is learning disability (0.3% against 0.6%).
| Condition register | Age group | A31 Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% | 5,515 |
| High blood pressure | All ages | 17.4% | 15.2% | 5,783 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 2,344 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 2,013 |
| Cancer | All ages | 5.8% | 3.8% | 1,923 |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% | 1,526 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,085 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,023 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 859 |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% | 278 |
| COPD | All ages | 1.4% | 1.9% | 464 |
| Dementia | All ages | 1.3% | 0.8% | 436 |
| Heart failure | All ages | 1.0% | 1.1% | 340 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 265 |
| Serious mental illness | All ages | 0.8% | 1.0% | 277 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 224 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 251 |
| Palliative care | All ages | 0.4% | 0.6% | 125 |
| Learning disability | All ages | 0.3% | 0.6% | 115 |
- East Hants PCN (6 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Southampton West PCN (9 practices)
- Winchester Rural North & East PCN (6 practices)
- Winchester Rural South PCN (4 practices)
Which practices are in A31 Group PCN?
Chawton Park Surgery, Dr Philip West and The Wilson Practice.
How do patients rate A31 Group PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does A31 Group PCN cover?
33,436 registered patients across 3 practices in September 2026.
How many patients per GP does A31 Group PCN have?
1,624 per full-time-equivalent qualified GP, against 2,171 across England.