Hayling Island & Emsworth PCN: primary care network practices and patient survey
Hayling Island & Emsworth PCN is a primary care network of 3 GP practices with 33,441 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,627 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Hayling Island & Emsworth PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at The Elms Practice to 89% at Emsworth Medical Practice, with a median of 88% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. The Elms Practice has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Emsworth Medical Practice | 15,496 | 89% | 56% | – | 1,924 |
| Waterside Medical Practice | 8,501 | 88% | 65% | Good | 1,144 |
| The Elms Practice | 9,444 | 71% | 72% | Good | 1,864 |
Results for the network as a whole, from 338 responses, against Hampshire and Isle of Wight and England.
| Survey question | Hayling Island & Emsworth PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 63% | 52% | 57% |
| Easy to contact via the website | 70% | 55% | 58% |
| Easy to contact via the NHS App | 63% | 51% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 77% | 65% | 69% |
| Listened to well | 89% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 1,627 registered patients per full-time-equivalent qualified GP in Hayling Island & Emsworth PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 698 appointments a month per 1,000 patients (England: 510), 42% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
35% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | Hayling Island & Emsworth PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,627 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 698 | 526 | 510 |
| Face-to-face appointments | 42% | 58% | 63% |
| Same day as booked | 43% | 43% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 35% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Hayling Island & Emsworth PCN is osteoporosis (3.4% against 1.2%), and the furthest below is serious mental illness (0.9% against 1.0%).
| Condition register | Age group | Hayling Island & Emsworth PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 22.6% | 15.2% | 7,536 |
| Depression | 18+ yrs | 13.7% | 14.3% | 3,891 |
| Diabetes | 17+ yrs | 8.8% | 7.9% | 2,535 |
| Asthma | 6+ yrs | 7.8% | 6.6% | 2,480 |
| Cancer | All ages | 7.0% | 3.8% | 2,323 |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% | 1,961 |
| Atrial fibrillation | All ages | 4.5% | 2.2% | 1,495 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 1,485 |
| Osteoporosis | 50+ yrs | 3.4% | 1.2% | 638 |
| Stroke and TIA | All ages | 3.2% | 1.9% | 1,076 |
| COPD | All ages | 2.6% | 1.9% | 881 |
| Heart failure | All ages | 2.3% | 1.1% | 771 |
| Dementia | All ages | 1.7% | 0.8% | 557 |
| Palliative care | All ages | 1.0% | 0.6% | 329 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 271 |
| Serious mental illness | All ages | 0.9% | 1.0% | 301 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 300 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 244 |
| Learning disability | All ages | 0.6% | 0.6% | 184 |
- Avon Valley PCN (4 practices)
- East Hants PCN (6 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Southampton West PCN (9 practices)
- Strawberry Health PCN (2 practices)
- Winchester Rural South PCN (4 practices)
Which practices are in Hayling Island & Emsworth PCN?
Emsworth Medical Practice, The Elms Practice and Waterside Medical Practice.
How do patients rate Hayling Island & Emsworth PCN?
83% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hayling Island & Emsworth PCN cover?
33,441 registered patients across 3 practices in September 2026.
How many patients per GP does Hayling Island & Emsworth PCN have?
1,627 per full-time-equivalent qualified GP, against 2,171 across England.