Avon Valley PCN: primary care network practices and patient survey
Avon Valley PCN is a primary care network of 4 GP practices with 40,561 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,232 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Avon Valley PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Ringwood Medical Practice at Ringwood Medical Centre to 89% at Twin Oaks Medical Centre, with a median of 86% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Twin Oaks Medical Centre has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Twin Oaks Medical Centre | 5,645 | 89% | 83% | Good | 1,911 |
| Cornerways Medical Centre | 11,592 | 88% | 49% | Good | 1,002 |
| The Fordingbridge Surgery | 12,231 | 85% | 43% | Good | 1,475 |
| Ringwood Medical Practice at Ringwood Medical Centre | 11,093 | 75% | 60% | Good | 1,097 |
Results for the network as a whole, from 463 responses, against Hampshire and Isle of Wight and England.
| Survey question | Avon Valley PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 84% | 74% | 77% |
| Easy to contact by phone | 56% | 52% | 57% |
| Easy to contact via the website | 61% | 55% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 77% | 70% | 73% |
| Wait for appointment about right | 80% | 65% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 91% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 1,232 registered patients per full-time-equivalent qualified GP in Avon Valley PCN, fewer than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 776 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
32% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | Avon Valley PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 1,232 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 776 | 526 | 510 |
| Face-to-face appointments | 52% | 58% | 63% |
| Same day as booked | 48% | 43% | 45% |
| Did not attend | 3% | 5% | 4% |
| Patients aged 65 or over | 32% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Avon Valley PCN is dementia (1.6% against 0.8%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Avon Valley PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% | 8,060 |
| Depression | 18+ yrs | 11.5% | 14.3% | 3,916 |
| Asthma | 6+ yrs | 8.2% | 6.6% | 3,202 |
| Diabetes | 17+ yrs | 7.4% | 7.9% | 2,545 |
| Cancer | All ages | 6.2% | 3.8% | 2,540 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 2,115 |
| Coronary heart disease | All ages | 5.3% | 3.0% | 2,153 |
| Atrial fibrillation | All ages | 4.3% | 2.2% | 1,763 |
| Stroke and TIA | All ages | 3.3% | 1.9% | 1,336 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 467 |
| COPD | All ages | 2.0% | 1.9% | 814 |
| Heart failure | All ages | 2.0% | 1.1% | 794 |
| Dementia | All ages | 1.6% | 0.8% | 632 |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% | 456 |
| Serious mental illness | All ages | 0.8% | 1.0% | 321 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 235 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 246 |
| Learning disability | All ages | 0.6% | 0.6% | 245 |
| Palliative care | All ages | 0.4% | 0.6% | 169 |
- East Hants PCN (6 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- New Forest PCN (4 practices)
- Southampton West PCN (9 practices)
- Totton PCN (2 practices)
- Waterside PCN (3 practices)
Which practices are in Avon Valley PCN?
Cornerways Medical Centre, Ringwood Medical Practice at Ringwood Medical Centre, The Fordingbridge Surgery and Twin Oaks Medical Centre.
How do patients rate Avon Valley PCN?
84% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Avon Valley PCN cover?
40,561 registered patients across 4 practices in September 2026.
How many patients per GP does Avon Valley PCN have?
1,232 per full-time-equivalent qualified GP, against 2,171 across England.