The Grange Surgery, Petersfield: patient reviews and CQC rating
The Grange Surgery is a GP practice in Petersfield with 8,259 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2021. It has 3.5 full-time-equivalent qualified GPs, or 2,371 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Grange Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 77%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 55%, below the England figure of 69%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 3 practices in Petersfield with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 105 patients answered the survey (response rate 34%).
| Survey question | The Grange Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 79% | 52% | 57% |
| Easy to contact via the website | 69% | 55% | 58% |
| Easy to contact via the NHS App | 77% | 51% | 54% |
| Reception team helpful | 96% | 83% | 85% |
| Last contact good | 86% | 70% | 73% |
| Wait for appointment about right | 55% | 65% | 69% |
| Listened to well | 94% | 87% | 87% |
| Treated with care and concern | 90% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
CQC's overall rating for The Grange Surgery is Good, published in January 2021. All 5 key questions are rated Good. Its previous overall rating was Inadequate (February 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,259 patients were registered at The Grange Surgery in September 2026, up 3.1% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 2,371 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 3.3 nurses and 14.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.6 | 4.7 |
| August 2024 | 3.6 | 4.7 |
| August 2025 | 4.0 | 5.1 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 4,971 appointments a month, or 602 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 44% took place on the day they were booked and 19% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Grange Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 602 | 526 | 510 |
| Face to face | 61% | 58% | 63% |
| Same day as booked | 44% | 43% | 45% |
| More than 28 days after booking | 19% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.0% against 1.2%), cancer (5.3% against 3.8%) and chronic kidney disease (6.3% against 4.6%). The practice's patients live in areas with an average deprivation score of 10.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.7 years for women and 82.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.1% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| COPD | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
The Grange Surgery, The Causeway, Petersfield, GU31 4JR. Phone: 01730 267722.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Swan Medical Group | 0.4 km | 81% |
| Dr R G Crispin & Partners | 8.5 km | 81% |
| West Meon Surgery | 10.2 km | 95% |
| Horndean Surgery | 10.4 km | 88% |
| Rowlands Castle Surgery | 12.3 km | 94% |
- Dr R G Crispin & Partners (81% overall experience good)
- Drs Leung, Mallick, Sherrell & Hobbs (74% overall experience good)
- Horndean Surgery (88% overall experience good)
- Pinehill Surgery (89% overall experience good)
- Rowlands Castle Surgery (94% overall experience good)
How do patients rate The Grange Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of The Grange Surgery as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at The Grange Surgery?
8,259 patients were registered in September 2026, up 3.1% on a year earlier.
What is The Grange Surgery's CQC rating?
Good overall, published in January 2021.
How many GPs does The Grange Surgery have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,371 patients per GP against 2,171 across England.
Are appointments at The Grange Surgery face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Grange Surgery's phone number?
01730 267722.