West Meon Surgery, Petersfield: patient reviews and CQC rating
West Meon Surgery is a GP practice in Petersfield with 2,734 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 2.0 full-time-equivalent qualified GPs, or 1,367 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about West Meon Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 3 practices in Petersfield with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (88%). 99 patients answered the survey (response rate 36%).
| Survey question | West Meon Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 95% | 74% | 77% |
| Easy to contact by phone | 91% | 52% | 57% |
| Easy to contact via the website | 77% | 55% | 58% |
| Easy to contact via the NHS App | 70% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 87% | 70% | 73% |
| Wait for appointment about right | 81% | 65% | 69% |
| Listened to well | 99% | 87% | 87% |
| Treated with care and concern | 100% | 86% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 99% | 89% | 90% |
CQC's overall rating for West Meon Surgery is Good, published in May 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,734 patients were registered at West Meon Surgery in September 2026, down 0.5% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 1,367 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 0.8 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 5.3 |
| August 2024 | 2.1 | 3.8 |
| August 2025 | 2.1 | 3.2 |
| August 2026 | 2.0 | 3.7 |
From June 2026 to August 2026 the practice recorded 1,512 appointments a month, or 553 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 33% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | West Meon Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 553 | 526 | 510 |
| Face to face | 48% | 58% | 63% |
| Same day as booked | 33% | 43% | 45% |
| More than 28 days after booking | 5% | 6% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (2.8% against 1.9%), atrial fibrillation (3.2% against 2.2%) and cancer (5.1% against 3.8%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%) and diabetes (4.9% against 7.9%). The practice's patients live in areas with an average deprivation score of 14.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.6 years for women and 83.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.4% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Cancer | All ages | 5.1% | 3.8% |
| Diabetes | 17+ yrs | 4.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
West Meon Surgery, Doctors Lane, West Meon, Petersfield, GU32 1LR. Phone: 01730 829666.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Swan Medical Group | 9.9 km | 81% |
| Alresford Surgery | 10.0 km | 89% |
| The Grange Surgery | 10.2 km | 80% |
| Dr R G Crispin & Partners | 10.4 km | 81% |
| Bishops Waltham Surgery | 11.1 km | 75% |
- Alresford Surgery (89% overall experience good)
- Stockbridge Practice (95% overall experience good)
- The Gratton Surgery (96% overall experience good)
- Watercress Medical, Mansfield Park Surgery (95% overall experience good)
- Whitchurch Surgery (85% overall experience good)
How do patients rate West Meon Surgery?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of West Meon Surgery as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at West Meon Surgery?
2,734 patients were registered in September 2026, down 0.5% on a year earlier.
What is West Meon Surgery's CQC rating?
Good overall, published in May 2019.
How many GPs does West Meon Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,367 patients per GP against 2,171 across England.
Are appointments at West Meon Surgery face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is West Meon Surgery's phone number?
01730 829666.