The Gratton Surgery, Winchester: patient reviews and CQC rating
The Gratton Surgery is a GP practice in Winchester with 7,227 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2020. It has 4.2 full-time-equivalent qualified GPs, or 1,710 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Gratton Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 78%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 96%, against 90% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 5 practices in Winchester with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (89%). 95 patients answered the survey (response rate 36%).
| Survey question | The Gratton Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 96% | 74% | 77% |
| Easy to contact by phone | 79% | 52% | 57% |
| Easy to contact via the website | 66% | 55% | 58% |
| Easy to contact via the NHS App | 78% | 51% | 54% |
| Reception team helpful | 98% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 98% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for The Gratton Surgery is Good, published in September 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,227 patients were registered at The Gratton Surgery in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 1,710 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 2.2 nurses and 10.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.9 |
| August 2024 | 3.2 | 6.0 |
| August 2025 | 2.5 | 4.2 |
| August 2026 | 4.2 | 6.8 |
From June 2026 to August 2026 the practice recorded 4,041 appointments a month, or 559 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 52% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
32% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Gratton Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 559 | 526 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 52% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.8% against 3.8%) and atrial fibrillation (3.3% against 2.2%). It has a lower share for a learning disability (0.2% against 0.6%), osteoporosis (0.5% against 1.2%) and chronic kidney disease (2.6% against 4.6%). The practice's patients live in areas with an average deprivation score of 12.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 87.0 years for women and 84.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.9% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Diabetes | 17+ yrs | 5.8% | 7.9% |
| Cancer | All ages | 5.8% | 3.8% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.1% | 74.9% |
The Gratton Surgery, Gratton Close, Sutton Scotney, Winchester, SO21 3LE. Phone: 01962 760394. Website: www.grattonsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Whitchurch Surgery | 8.5 km | 85% |
| Friarsgate Practice | 8.9 km | 90% |
| St Paul's Practice | 9.9 km | 88% |
| St Clements Partnership | 10.1 km | 80% |
| Adelaide Medical Centre | 11.4 km | 94% |
- Alresford Surgery (89% overall experience good)
- Stockbridge Practice (95% overall experience good)
- Watercress Medical, Mansfield Park Surgery (95% overall experience good)
- West Meon Surgery (95% overall experience good)
- Whitchurch Surgery (85% overall experience good)
How do patients rate The Gratton Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of The Gratton Surgery as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at The Gratton Surgery?
7,227 patients were registered in September 2026, down 0.2% on a year earlier.
What is The Gratton Surgery's CQC rating?
Good overall, published in September 2020.
How many GPs does The Gratton Surgery have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,710 patients per GP against 2,171 across England.
Are appointments at The Gratton Surgery face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Gratton Surgery's phone number?
01962 760394.