St Paul's Practice, Winchester: patient reviews and CQC rating
St Paul's Practice is a GP practice in Winchester with 23,343 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2019. It has 17.7 full-time-equivalent qualified GPs, or 1,322 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Paul's Practice
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its result closest to England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 5 practices in Winchester with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 100 patients answered the survey (response rate 27%).
| Survey question | St Paul's Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 79% | 52% | 57% |
| Easy to contact via the website | 80% | 55% | 58% |
| Easy to contact via the NHS App | 67% | 51% | 54% |
| Reception team helpful | 97% | 83% | 85% |
| Last contact good | 89% | 70% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 94% | 86% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
CQC's overall rating for St Paul's Practice is Good, published in February 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
23,343 patients were registered at St Paul's Practice in September 2026, down 3.6% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 17.7 full-time-equivalent qualified GPs, there are 1,322 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 4.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 15.5 | 15.5 |
| August 2024 | 15.5 | 15.5 |
| August 2025 | 16.3 | 16.3 |
| August 2026 | 17.7 | 17.7 |
From June 2026 to August 2026 the practice recorded 7,699 appointments a month, or 330 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 29% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | St Paul's Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 330 | 526 | 510 |
| Face to face | 55% | 58% | 63% |
| Same day as booked | 29% | 43% | 45% |
| More than 28 days after booking | 6% | 6% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.6% against 1.2%). It has a lower share for diabetes (3.6% against 7.9%), palliative or supportive care needs (0.3% against 0.6%) and coronary heart disease (1.5% against 3.0%). The practice's patients live in areas with an average deprivation score of 9.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.2 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.2% | 14.3% |
| High blood pressure | All ages | 10.2% | 15.2% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Diabetes | 17+ yrs | 3.6% | 7.9% |
| Cancer | All ages | 3.6% | 3.8% |
| Osteoporosis | 50+ yrs | 3.6% | 1.2% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.6% | 74.9% |
St Paul's Practice, St Paul's Surgery, Alison Way, Winchester, SO22 5DD. Phone: 01962 853599. Website: www.stpaulssurgery-winchester.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Clements Partnership | 0.6 km | 80% |
| Friarsgate Practice | 1.4 km | 90% |
| Twyford Surgery | 5.2 km | 92% |
| Fryern Surgery | 9.5 km | 91% |
| The Gratton Surgery | 9.9 km | 96% |
- Friarsgate Practice (90% overall experience good)
- St Clements Partnership (80% overall experience good)
How do patients rate St Paul's Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of St Paul's Practice as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at St Paul's Practice?
23,343 patients were registered in September 2026, down 3.6% on a year earlier.
What is St Paul's Practice's CQC rating?
Good overall, published in February 2019.
How many GPs does St Paul's Practice have?
17.7 full-time-equivalent qualified GPs (20 qualified GPs by headcount), which is 1,322 patients per GP against 2,171 across England.
Are appointments at St Paul's Practice face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Paul's Practice's phone number?
01962 853599.