Friarsgate Practice, Winchester: patient reviews and CQC rating
Friarsgate Practice is a GP practice in Winchester with 24,576 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 10.9 full-time-equivalent qualified GPs, or 2,264 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Friarsgate Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 56%, below the England figure of 69%. Of the 11 results in the table, 5 are above England and 1 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 3rd of the 5 practices in Winchester with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (89%). 102 patients answered the survey (response rate 31%).
| Survey question | Friarsgate Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 71% | 52% | 57% |
| Easy to contact via the website | 57% | 55% | 58% |
| Easy to contact via the NHS App | 61% | 51% | 54% |
| Reception team helpful | 90% | 83% | 85% |
| Last contact good | 82% | 70% | 73% |
| Wait for appointment about right | 56% | 65% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
CQC's overall rating for Friarsgate Practice is Good, published in December 2019. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (February 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
24,576 patients were registered at Friarsgate Practice in September 2026, down 0.5% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 10.9 full-time-equivalent qualified GPs, there are 2,264 patients per GP, close to the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 6.5 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.3 | 13.0 |
| August 2024 | 9.7 | 12.9 |
| August 2025 | 9.7 | 13.8 |
| August 2026 | 10.9 | 13.0 |
From June 2026 to August 2026 the practice recorded 12,114 appointments a month, or 493 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 41% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Friarsgate Practice | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 493 | 526 | 510 |
| Face to face | 50% | 58% | 63% |
| Same day as booked | 41% | 43% | 45% |
| More than 28 days after booking | 3% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (4.2% against 1.2%), serious mental illness (1.3% against 1.0%) and atrial fibrillation (2.9% against 2.2%). It has a lower share for COPD (1.2% against 1.9%), palliative or supportive care needs (0.3% against 0.6%) and diabetes (5.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 8.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.3 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.9% | 14.3% |
| High blood pressure | All ages | 14.3% | 15.2% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Cancer | All ages | 4.7% | 3.8% |
| Osteoporosis | 50+ yrs | 4.2% | 1.2% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Heart failure | All ages | 1.2% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.9% | 74.9% |
Friarsgate Practice, Stockbridge Road, Weeke, Winchester, SO22 6EL. Phone: 01962 871730. Website: www.friarsgatepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Paul's Practice | 1.4 km | 88% |
| St Clements Partnership | 2.0 km | 80% |
| Twyford Surgery | 6.3 km | 92% |
| The Gratton Surgery | 8.9 km | 96% |
| Fryern Surgery | 10.0 km | 91% |
- St Clements Partnership (80% overall experience good)
- St Paul's Practice (88% overall experience good)
How do patients rate Friarsgate Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Friarsgate Practice as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Friarsgate Practice?
24,576 patients were registered in September 2026, down 0.5% on a year earlier.
What is Friarsgate Practice's CQC rating?
Good overall, published in December 2019.
How many GPs does Friarsgate Practice have?
10.9 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 2,264 patients per GP against 2,171 across England.
Are appointments at Friarsgate Practice face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Friarsgate Practice's phone number?
01962 871730.