Stoneham Lane Surgery, Southampton: patient reviews and CQC rating
Stoneham Lane Surgery is a GP practice in Southampton with 7,501 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Hampshire and Isle of Wight: 74%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 7.7 full-time-equivalent qualified GPs, or 970 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stoneham Lane Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 6th of the 31 practices in Southampton with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (98%). 119 patients answered the survey (response rate 29%).
| Survey question | Stoneham Lane Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 90% | 52% | 57% |
| Easy to contact via the website | 76% | 55% | 58% |
| Easy to contact via the NHS App | 86% | 51% | 54% |
| Reception team helpful | 95% | 83% | 85% |
| Last contact good | 92% | 70% | 73% |
| Wait for appointment about right | 83% | 65% | 69% |
| Listened to well | 97% | 87% | 87% |
| Treated with care and concern | 95% | 86% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 100 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stoneham Lane Surgery is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,501 patients were registered at Stoneham Lane Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 7.7 full-time-equivalent qualified GPs, there are 970 patients per GP, fewer than the England figure of 2,171 and Hampshire and Isle of Wight's 2,039. The practice also has 3.1 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.7 | 10.8 |
| August 2024 | 8.4 | 12.0 |
| August 2025 | 7.7 | 10.7 |
| August 2026 | 7.7 | 10.6 |
From June 2026 to August 2026 the practice recorded 4,351 appointments a month, or 580 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 40% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Stoneham Lane Surgery | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 526 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 40% | 43% | 45% |
| More than 28 days after booking | 4% | 6% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.7% against 1.9%), serious mental illness (1.7% against 1.0%) and asthma (8.4% against 6.6%). The practice's patients live in areas with an average deprivation score of 24.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.3% | 15.2% |
| Depression | 18+ yrs | 12.1% | 14.3% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.2% | 74.9% |
Stoneham Lane Surgery, Parkville Road, Swaythling, Southampton, SO16 2JA. Phone: 023 8055 5776. Website: www.stonehamlanesurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Burgess Road Surgery | 0.5 km | 86% |
| University Health Service | 1.3 km | 84% |
| Dr G C Ord-Hume and Partners | 2.5 km | 59% |
| Bitterne Surgery | 2.9 km | 77% |
| Homeless Healthcare Team | 3.0 km | 100% |
- Burgess Road Surgery (86% overall experience good)
- Dr G C Ord-Hume and Partners (59% overall experience good)
- Homeless Healthcare Team (100% overall experience good)
- Solent GP Surgery (71% overall experience good)
How do patients rate Stoneham Lane Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Stoneham Lane Surgery as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Stoneham Lane Surgery?
7,501 patients were registered in September 2026, down 1.0% on a year earlier.
What is Stoneham Lane Surgery's CQC rating?
Good overall, published in June 2017.
How many GPs does Stoneham Lane Surgery have?
7.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 970 patients per GP against 2,171 across England.
Are appointments at Stoneham Lane Surgery face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stoneham Lane Surgery's phone number?
023 8055 5776.