Southampton Bitterne PCN: primary care network practices and patient survey
Southampton Bitterne PCN is a primary care network of 2 GP practices with 37,623 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England. Its practices have 3,196 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Southampton Bitterne PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Bitterne Surgery to 86% at Peartree Practice, with a median of 82% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Peartree Practice has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Peartree Practice | 19,132 | 86% | 72% | Good | 3,269 |
| Bitterne Surgery | 18,491 | 77% | 68% | Good | 3,123 |
Results for the network as a whole, from 211 responses, against Hampshire and Isle of Wight and England.
| Survey question | Southampton Bitterne PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Overall experience good | 82% | 74% | 77% |
| Easy to contact by phone | 70% | 52% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 80% | 70% | 73% |
| Wait for appointment about right | 82% | 65% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 3,196 registered patients per full-time-equivalent qualified GP in Southampton Bitterne PCN, more than England's 2,171 and Hampshire and Isle of Wight's 2,039. Practices recorded 475 appointments a month per 1,000 patients (England: 510), 77% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.5% over the year (England: shrank 1.1%).
| Measure | Southampton Bitterne PCN | Hampshire and Isle of Wight | England |
|---|---|---|---|
| Patients per qualified GP | 3,196 | 2,039 | 2,171 |
| Appointments per 1,000 patients a month | 475 | 526 | 510 |
| Face-to-face appointments | 77% | 58% | 63% |
| Same day as booked | 46% | 43% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 18% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Southampton Bitterne PCN is copd (2.7% against 1.9%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Southampton Bitterne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% | 4,547 |
| High blood pressure | All ages | 13.8% | 15.2% | 5,128 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 2,473 |
| Asthma | 6+ yrs | 6.5% | 6.6% | 2,254 |
| Cancer | All ages | 3.5% | 3.8% | 1,307 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 1,027 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 1,009 |
| COPD | All ages | 2.7% | 1.9% | 993 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 773 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 647 |
| Heart failure | All ages | 1.1% | 1.1% | 423 |
| Serious mental illness | All ages | 1.1% | 1.0% | 396 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 118 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 254 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 247 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 249 |
| Learning disability | All ages | 0.6% | 0.6% | 209 |
| Dementia | All ages | 0.5% | 0.8% | 188 |
| Palliative care | All ages | 0.2% | 0.6% | 89 |
- East Hants PCN (6 practices)
- Fareham & Portchester PCN (4 practices)
- Farnborough PCN (6 practices)
- Havant and Waterlooville PCN (5 practices)
- Hayling Island & Emsworth PCN (3 practices)
- Southampton Central PCN (5 practices)
- Southampton West PCN (9 practices)
- Southampton Woolston & Townhill PCN (3 practices)
Which practices are in Southampton Bitterne PCN?
Bitterne Surgery and Peartree Practice.
How do patients rate Southampton Bitterne PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Southampton Bitterne PCN cover?
37,623 registered patients across 2 practices in September 2026.
How many patients per GP does Southampton Bitterne PCN have?
3,196 per full-time-equivalent qualified GP, against 2,171 across England.